Elizabeth Montei Lopez
Summary
Guest-focused, friendly professional with serving experience looking for my next opportunity. Ready to provide excellent customer service again, and help guests have an unforgettable experience. Skilled in upselling, multi-tasking, and working as a team player. Prefers evenings and weekends.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Registration Assistant
College of DuPage
Glen Ellyn
03.2025 - Current
- Provides excellent customer service to students and the community in person, over the phone, and via email regarding course registrations, payments, and general inquiries.
- Processes registrations, payments, and payment plans while maintaining accuracy and complying with college policies.
- Schedules massage appointments and collects payment.
- Trains staff effectively and developed a comprehensive training binder with step-by-step directions.
Server
Applebee's
Hodgkins
01.2020 - 01.2022
- Served food and drinks quickly with a smile.
- Made friendly connections with customers to encourage them to return.
- Kept the dining area clean and comfortable.
- Processed payments accurately and made change.
- Assisted in seating and bussing my tables when busy or short-staffed.
Server
Olive Garden
Burbank
01.2016 - 01.2017
- Delivered friendly, prompt service to enhance guest experience.
- Maintained a clean dining area and managed multiple tables.
- Built rapport with customers to encourage return visits.
- Quickly resolved issues to ensure satisfaction.
Education
Associate of Applied Science - Office Technology
Moraine Valley Community College
Palos Hills, IL05-2018
High school diploma -
Argo Community High School
Summit, IL05-2013
Skills
- Time management
- Cash handling
- POS
- Customer service
- Sales
Certification
- First Aid Certification
- CPR Certification
- Food Handler Certification
- BASSET Certification
Awards
Intern of the Year - 2017
Recognized for exceptional performance, strong work ethic, initiative, and commitment to providing outstanding service.
Timeline
Registration Assistant
College of DuPage
03.2025 - Current
Server
Applebee's
01.2020 - 01.2022
Server
Olive Garden
01.2016 - 01.2017
Associate of Applied Science - Office Technology
Moraine Valley Community College
High school diploma -
Argo Community High School