Elizabeth Montoya
Tree Assessment Leader/ Chaplain/ Caregiver
Las Vegas,NM
Summary
Versatile Crew Leader with experience directing others, managing tasks and monitoring work areas. Reputation for staying calm and poised even in stressful circumstances. Offering exemplary interpersonal and communication skills. Skilled employee known for making best decisions regarding appropriate solutions. Committed Crew Leader delivering quality service and maintaining high levels of satisfaction. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Navigator position. Ready to help team achieve company goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
- Enterprising [Job Title] successful in leading every facet of new and ongoing business operations. Strategic thinker and tactical decision-maker with passion for serving customers and exceeding expectations. Creative problem solver skilled at de-escalating situations and driving positive change.
Overview
55
55
years of professional experience
2
2
Certifications
1
1
Language
Work History
Tree Assessments Leader
DOT/Thompson Consulting
Las Vegas , NM
08.2022 - Current
- Monitored team members to verify work quality and address concerns.
- Trained employees in time management and proper ways to complete job duties.
- Discussed daily work requirements with crew and assigned skills-based tasks to enable completion of work.
- Instructed crew members in safe work practices and methods to reduce work-related injuries.
- Pitched in to help with various job tasks, fill in for sick employees and complete projects.
- Complied with Occupational Safety and Health Administration (OSHA) regulations to maintain safe work environment.
- Settled crew member disputes by addressing problems quickly and providing successful mediation.
- Transported daily work materials to worksite and staged supplies in work area to facilitate timely completion of day's goals.
- Communicated effectively with upper management, team members and customers to keep everyone informed.
- Pitched in to help on short-staffed job site and to meet looming project deadlines.
- Mitigated onsite issues by patiently listening to employee complaints and finding appropriate methods for resolution.
- Cultivated communications with customer and resolved budgetary and logistics issues to move toward project completion.
- Developed effective improvement plans in alignment with goals and specifications.
- Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
- Gathered, organized and input information into digital database.
- Collected, arranged and input information into database system.
Caregiver
Consumer Direct LLC
Las Vegas, NM
08.2005 - Current
- Planned healthy meals, purchased ingredients and cooked meals to provide adequate nutrition for client wellbeing.
- Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
- Supported clients with mental support and physical activities to accomplish quality of life and sustain needs.
- Cleaned house, ran errands, managed laundry and completed weekly grocery shopping.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Engaged patients in meaningful conversation, socialization and activity while providing personal care assistance.
- Provided safe mobility support to help patients move around personal and public spaces.
- Documented residents' mental status, sleep and eating patterns in medical record books.
- Determined specific needs and provided most appropriate level of services for patient well-being.
- Helped patients care for themselves by teaching proper, safe use of ambulation assistive devices such as canes or walkers.
- Entertained, conversed and read aloud to keep patients mentally alert.
- Shopped for groceries regularly in order to keep house stocked with necessities.
- Conferred with supervisor to discuss patient condition and medical care.
- Transported individuals to events and activities, medical appointments and shopping trips.
- Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels.
- Assisted with dressing guidance, grooming, meal preparation and medication reminders.
- Used company software and databases to maintain records of services performed and patient conditions.
- Transported patients via wheelchair to and from rehabilitation and daily activities.
- Monitored, tracked and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
- Provided transportation to doctor's appointments, grocery stores, salons and barbershops.
- Recognized and reported abnormalities or changes in patients' health status to case manager.
- Maintained frequent supervision of residents unable to call for assistance.
- Built strong relationships with clients to deliver emotional support and companionship.
- Assisted patients with self-administered medications.
- Changed dressings, bandages and binders to maintain proper healing and sanitary measures.
Owner/Operator
Montoya’s Boarding Home
Las Vegas, NM
03.2005 - Current
- Performed statistical analyses to gather data for operational and forecast team needs.
- Enhanced operational efficiency and productivity by managing budgets, accounts and costs.
- Managed day-to-day business operations.
- Consulted with customers to assess needs and propose optimal solutions.
- Generated revenues yearly and effectively capitalized on industry growth.
- Introduced new methods, practices and systems to reduce turnaround time.
- Maximized operational excellence mentoring personnel on management principles, industry practices and company procedures.
- Discovered areas of improvement by generating quarterly operational and sales reports.
- Improved records management systems for leases and contracts to boost renewals timeliness.
- Organized and attended trade shows and special events to showcase products, network with other businesses and attract new customers.
- Trained and motivated employees to perform daily business functions.
- Managed large budgets, collaborating with other departments to eliminate redundancies.
- Monitored market conditions to set accurate product pricing and take advantage of emerging trends.
- Established, optimized and enforced business policies to maintain consistency across industry operations.
- Developed sales presentations and promotion initiatives to key accounts to drive product sales and increase brand awareness.
- Conducted target market research to discover customer needs and analyze competitor trends.
- Optimized team hiring, training and performance.
- Maintained up-to-date administrative records to monitor operational conditions.
- Implemented process improvement to shape organizational culture, optimize procedures for higher efficiency and help company evolve and grow.
- Trained and developed team members to build human capital.
- Cultivated forward-thinking, inclusive and performance-driven company culture to lead industry innovations.
- Founded and managed Type business, growing revenue to $Amount in first year.
- Recruited, hired and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
- Established foundational processes for business operations.
- Reduced personnel turnover and promoted employee development by recruiting team-oriented candidates and implementing new training practices.
- Prepared annual budgets with controls to prevent overages.
- Created and monitored promotional approaches to increase sales and profit levels.
- Aligned branding initiatives and sales strategies with client goals.
- Evaluated suppliers to maintain cost controls and improve operations.
- Reconciled daily sales, returns and financial reports in QuickBooks.
Caregiver
Development Delayed DD Waiver
Las Vegas, NM
07.2022 - 09.2022
- Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels.
- Planned healthy meals, purchased ingredients and cooked meals to provide adequate nutrition for client wellbeing.
- Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
- Supported clients with mental support and physical activities to accomplish quality of life and sustain needs.
- Cleaned house, ran errands, managed laundry and completed weekly grocery shopping.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Engaged patients in meaningful conversation, socialization and activity while providing personal care assistance.
- Provided safe mobility support to help patients move around personal and public spaces.
- Documented residents' mental status, sleep and eating patterns in medical record books.
- Determined specific needs and provided most appropriate level of services for patient well-being.
- Helped patients care for themselves by teaching proper, safe use of ambulation assistive devices such as canes or walkers.
- Entertained, conversed and read aloud to keep patients mentally alert.
- Shopped for groceries regularly in order to keep house stocked with necessities.
- Conferred with supervisor to discuss patient condition and medical care.
- Transported individuals to events and activities, medical appointments and shopping trips.
- Assisted with dressing guidance, grooming, meal preparation and medication reminders.
- Used company software and databases to maintain records of services performed and patient conditions.
- Transported patients via wheelchair to and from rehabilitation and daily activities.
- Monitored, tracked and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
- Provided transportation to doctor's appointments, grocery stores, salons and barbershops.
- Recognized and reported abnormalities or changes in patients' health status to case manager.
- Maintained frequent supervision of residents unable to call for assistance.
- Assisted patients with self-administered medications.
- Built strong relationships with clients to deliver emotional support and companionship.
- Changed dressings, bandages and binders to maintain proper healing and sanitary measures.
Chaplain/Shelter Supervisor
Hermits Peek Shelter
Las Vegas, NM
02.2022 - 05.2022
- Assisted with researching grants and grant writing tasks.
- Proved successful working within tight deadlines and fast-paced atmosphere.
- Saved $Amount by implementing cost-saving initiatives that addressed long-standing problems.
- Referred clients to appropriate team members, community agencies and organizations to meet treatment needs.
- Supervised programming and administrative facets of temporary homeless shelter for women and children, many with dual diagnoses.
- Developed and implemented variety of innovative policies and strategies to promote client self-sufficiency.
- Oversaw staff development through in-depth trainings, workshops, seminars and other learning opportunities.
- Developed and created programs and monitored effectiveness against individual participant needs.
- Recruited, interviewed and hired staff members offering exceptional talent and brought great skills to team.
- Coordinated individual referrals to obtain community services, advocate for client needs and resolve roadblocks.
- Helped develop monthly schedules and assignments.
- Referred families to shelters, legal resources and educational programs.
- Used coordination and planning skills to achieve results according to schedule.
- Received and processed stock into inventory management system.
- Participated in continuous improvement by generating suggestions, engaging in problem-solving activities to support teamwork.
- Delivered services to customer locations within specific timeframes.
- Maintained excellent attendance record, consistently arriving to work on time.
- Managed team of employees, overseeing hiring, training and professional growth of employees.
- Worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.
- Worked flexible hours across night, weekend and holiday shifts.
Wild Land Firefighter
State Forest Service
Las Vegas, NM
02.2006 - 09.2010
- Saved Number lives in Year by administering first aid and artificial respiration to those affected by trauma, smoke or burns.
- Inspected alarms, hydrants, sprinkler systems and standpipe systems for operational use to minimize incidents.
- Provided station tours, pre-incident surveys and installed smoke detectors to provide fire education to public.
- Searched Type areas to locate potential victims and employ rescue tactics and administer first aid.
Wildland Firefighter
Forest Service
Pecos, NM
02.2005 - 09.2007
- Acted quickly to contain hazardous chemicals likely to catch fire, leak or spill.
- Inspected alarms, hydrants, sprinkler systems and standpipe systems for operational use to minimize incidents.
- Saved Number lives in Year by administering first aid and artificial respiration to those affected by trauma, smoke or burns.
- Laid and connected hoses, held nozzles and directed water streams as part of fire suppression activities at active scenes.
- Searched Type areas to locate potential victims and employ rescue tactics and administer first aid.
- Administered first aid and conducted emergent response management.
Math Teacher Assistant
East Las Vegas City Schools
Las Vegas, NM
08.1994 - 08.2006
- Maintained and operated classroom equipment to maximize use and lifespan.
- Helped teachers manage bus loading and unloading.
- Laminated teaching materials to increase durability under repeated use.
- Utilized answer sheets and electronic marking devices to grade homework and tests, accurately computing and recording results.
- Planned and prepared bibliographies, charts and graphs.
- Stepped into non-classroom environments such as libraries to help staff manage demand.
- Enforced rules and instructions to maintain discipline.
- Demonstrated specific skills and activities for students to improve understanding and take excess workload off teachers.
- Cleaned, organized and restocked classrooms for upcoming classes.
- Prepared reports and maintained administrative records.
- Arranged and organized classroom desks, chairs and supplies.
- Helped teacher prepare instructional material and displays.
- Assisted with school field trips and special events by collecting permission slips and payments.
- Carried out day-to-day duties accurately and efficiently.
- Worked with customers to understand needs and provide excellent service.
- Actively listened to customers' requests, confirming full understanding before addressing concerns.
- Led projects and analyzed data to identify opportunities for improvement.
- Identified issues, analyzed information and provided solutions to problems.
- Devoted special emphasis to punctuality and worked to maintain outstanding attendance record.
- Prepared variety of different written communications, reports and documents.
Education
Associate Of EarlyChildhood - Teaching
Luna Community College
Las Vegas, NM 06.2023 - 07.2005
Special Education - Teaching
New Mexico Highlands University
Las Vegas, NM 08.1990 - 05.2006
Skills
[Type] Software Proficiency
Job site evaluation
Task Prioritization
Safety standards and protocols
Job assignments
Verbal and written communication
Crew oversight
Good Telephone Etiquette
MS Office
Training and Development
Multitasking Abilities
Dependable and Responsible
Cultural Awareness
Data Entry
Critical Thinking
Teambuilding
Problem-Solving
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Supervised team of 10 staff members.
- Collaborated with team of 6 in the development of Coalition for Garegivers.
- Documented and resolved disputes which led to positive outcome .
- Achieved excellent by completing Task with accuracy and efficiency.
Affiliations
I am with the International of Fellowship of Chaplaincy
Certification
LicensedTeacher Assistant , New Mexico
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
“I can do ALL things through Christ “
Bible
Timeline
Associate Of EarlyChildhood - Teaching
Luna Community College
06.2023 - 07.2005
Certified Substitute Teacher , New Mexico ] -]
01-2023
Tree Assessments Leader
DOT/Thompson Consulting
08.2022 - Current
Caregiver
Development Delayed DD Waiver
07.2022 - 09.2022
Chaplain/Shelter Supervisor
Hermits Peek Shelter
02.2022 - 05.2022
Wild Land Firefighter
State Forest Service
02.2006 - 09.2010
Caregiver
Consumer Direct LLC
08.2005 - Current
Owner/Operator
Montoya’s Boarding Home
03.2005 - Current
Wildland Firefighter
Forest Service
02.2005 - 09.2007
LicensedTeacher Assistant , New Mexico
09-1995
Math Teacher Assistant
East Las Vegas City Schools
08.1994 - 08.2006
Special Education - Teaching
New Mexico Highlands University
08.1990 - 05.2006