Elizabeth Moore
Fort Lauderdale,FL
Summary
Committed social and community service manager with proven experience in developing and implementing programs that serve diverse communities. Skilled in team leadership, strategic planning, and stakeholder engagement, ensuring projects meet both community needs and organizational goals. Successfully increased community participation and support through effective outreach, collaboration, and innovative solutions to complex social issues.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Social Services Coordinator
City of Deerfield Beach
Deerfield Beach, Florida
01.2014 - Current
- Provided direct service and support by handling referrals for advocacy issues or resolving complaints.
- Established partnerships with local businesses or organizations that could provide additional support for clients.
- Conducted individual assessments to identify client needs and develop appropriate interventions.
- Developed and implemented social services programs to meet the needs of clients.
- Established and maintained relationships to meet community needs and avoid service duplication.
- Attended workshops, conferences, seminars, and trainings to stay abreast of current trends in the field.
- Acted as consultant to community programs by interpreting regulations and policies.
- Developed benchmarks for measuring and monitoring strategic changes and organizational goals.
- Formulated discharge plans in collaboration with multidisciplinary treatment team, patient and family.
- Analyzed proposed legislation, regulations or rule changes to determine impact of services.
- Coordinated specific psychosocial resources to meet members' identified needs.
- Knowledge of CIRTS data entry assessment forms and registration, as well as experience in Medicare and Medicaid knowledge.
- Completes various computerized reports, and prepares and maintains records and reports information.
- Maintains HIPAA compliance; ensures the confidentiality of patients' protected health information.
Outreach Coordinator
The Way Home Treatment Center
Oakland Park, FL
02.2021 - 08.2022
- Presented clients with information, referrals and assistance accessing resources such as food, housing and transportation.
- Conducted psychosocial assessments to identify individual needs and specific social services necessary to address identified objectives and goals.
- Assisted in developing strategies for assessing effectiveness of outreach efforts.
- Facilitated supportive services and counseling for family members to address special concerns and ease transition during home visits.
- Organized and managed community events to promote awareness of organization's services.
- Provided direct service and support by handling referrals for advocacy issues or resolving complaints.
- Attended networking events as a representative of the organization.
- Worked closely with public child welfare system staff, supervisors and court personnel to identify and mitigate barriers to timely permanency.
- Coordinated specific psychosocial resources to meet members' identified needs.
- Performed ongoing monitoring of care plans to evaluate effectiveness, documenting interventions and goal achievements and suggesting changes accordingly.
- Completed day-to-day duties accurately and efficiently.
- Promoted integration of behavioral health care and long-term services to enhance continuity of care for clients.
Education
Bachelor of Science - Sociology
Upsala College
East Orange, NJ05-1994
Skills
- Highly organized
- Detail-oriented
- Planning and development of marking strategies
- Events Organizer
- Mental health intervention
- Contagious, positive personality
- Effective communicator
- Group facilitator
- Strategic planning
- Acute problem solver
- Engaging and inquisitive
- Implement proactive outreach in the community
- Communication Specialist
- Excellent writing skills
- Notary
- Certified Event Interventionist
- Certified Food Handling in Assisted Living
Education and Training
other
Certification
- CPR
Timeline
Outreach Coordinator
The Way Home Treatment Center
02.2021 - 08.2022
Social Services Coordinator
City of Deerfield Beach
01.2014 - Current
Bachelor of Science - Sociology
Upsala College