Elizabeth Morales
Beeville,TX
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
8
8
years of professional experience
Work History
Deputy Clerk
Bee County Tax Office
03.2025 - Current
- Maintained confidentiality by adhering to strict privacy guidelines when handling sensitive information.
- Provided exceptional customer service to the public, answering inquiries and directing individuals to appropriate resources.
- Complete Motor Vehicle and Tax related transactions
- Balance cash drawer daily
Teller
Prosperity
07.2024 - 03.2025
- Promoted a welcoming atmosphere in the branch by greeting customers warmly upon arrival and addressing them by name when possible.
- Balanced cash drawer daily and resolved discrepancies to provide accurate data regarding cash flow.
- Processed customer transactions promptly, minimizing wait times.
- Disbursed cash and checks accurately while maintaining security of cash drawers.
- Answered customer inquiries regarding account balances, transaction history, services charges, and interest rates.
- Closed and opened vault
- Refilled/ balanced atm
- Conducted wire transfers
Teller
IBC
05.2024 - 07.2024
- Balanced cash drawer daily and resolved discrepancies to provide accurate data regarding cash flow.
- Disbursed cash and checks accurately while maintaining security of cash drawers.
- Balanced cash drawers daily, identifying discrepancies and taking corrective actions as needed.
- Processed customer transactions promptly, minimizing wait times.
Teller
Wells Fargo
12.2023 - 05.2024
- Conducted dozens of bank routine transactions in a timely manner within established guidelines( cash checks, accept deposits, loan payments and process cash withdrawals) utilizing due diligence in every transaction to minimize risk and detect fraudulent transactions to prevent losses
- Answer all accounts and banking related inquiries
- Resolve issues pertaining to bank transactions and provide relevant information
- Complied with company guidelines and regulatory requirements to count and manage all the funds received from customers
- Built and maintained a positive customer relationship by assessing customer needs and providing high quality banking services
- Managed cash drawer accurately
- Promoted a welcoming atmosphere in the branch by greeting customers warmly upon arrival and addressing them by name when possible.
Cashier/Sales Associate
Marshalls
06.2022 - 03.2023
- Assisted customers by answering questions and fulfilling requests.
- Helped customers complete purchases, locate items, and join reward programs.
- Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
- Connected with customers to support positive transaction experiences and address service concerns.
- Managed merchandise returns and exchanges by closely checking items and receipts to assess eligibility and make accurate processing decisions.
- Operated POS terminals and cash drawer balancing.
- Processed credit card and debit payments , providing accurate charges and credits.
- Processed credit, debit card and cash transactions correctly and provided accurate change to avoid customer confusion or disputes.
- Issued detailed receipts to every customer to provide proof of purchase and avoid discrepancies.
- Listened to customer needs and desires to identify and recommend optimal products.
- Managed efficient cash register operations.
- Worked in cash office counting the money at the beginning of the day, balancing the tills, and preparing the daily cash report.
Cashier/Sales Associate
Kohl's
11.2016 - 05.2022
- Worked in customer service completing customer returns, handling money, closing out registers, and counting change drawer.
- Assisted customers by answering questions and fulfilling requests.
- Helped customers complete purchases, locate items, and join reward programs.
- Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
- Connected with customers to support positive transaction experiences and address service concerns.
- Managed merchandise returns and exchanges by closely checking items and receipts to assess eligibility and make accurate processing decisions.
- Performed end-of-shift cashout operations according to store policies, maintaining accurate counts and receipt records.
- Operated POS terminals and cash drawer balancing.
- Processed credit card and debit payments , providing accurate charges and credits.
- Verified accuracy of online order pickups, reducing dissatisfied service metrics and supporting return patronage.
- Greeted all customers warmly to build welcoming and positive atmosphere within store.
- Processed credit, debit card and cash transactions correctly and provided accurate change to avoid customer confusion or disputes.
- Issued detailed receipts to every customer to provide proof of purchase and avoid discrepancies.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Managed efficient cash register operations.
- Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
Education
Medical Assistant
Southern Careers Institute
Brownsville, TX05.2022
High School Diploma -
Porter Early College High School
Brownsville, TX06.2016
Skills
- Credit and Debt Card Processing
- Customer Relationship Management
- POS Terminal Operation
- Cash Counting
- Engaging with Diverse Customers
- Register Opening and Closing
Languages
English
Spanish
Timeline
Deputy Clerk
Bee County Tax Office
03.2025 - Current
Teller
Prosperity
07.2024 - 03.2025
Teller
IBC
05.2024 - 07.2024
Teller
Wells Fargo
12.2023 - 05.2024
Cashier/Sales Associate
Marshalls
06.2022 - 03.2023
Cashier/Sales Associate
Kohl's
11.2016 - 05.2022
Medical Assistant
Southern Careers Institute
High School Diploma -
Porter Early College High School
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