Summary
Overview
Work History
Education
Skills
Certification
Accomplishments
Timeline
Generic

Elizabeth Morris

Austin

Summary

Experienced Registered Nurse and MHA candidate with a people-centered, coaching-driven leadership approach. Proficient in healthcare policy, clinical operations, and coding, with hands-on experience in direct patient care and large-scale process improvement. Known for promoting clarity, collaboration, and high performance. Dedicated to advancing health equity and implementing sustainable, systems-level change. Eager to transition into a formal leadership position to further inspire and empower teams.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Community and State Medical Policy Writer

United HealthCare
02.2021 - Current
  • Manage a portfolio of over 150 Medicaid medical policies, ensuring alignment with state guidelines, InterQual criteria, and UHC standards to meet contractual and regulatory requirements
  • Lead cross-functional stakeholder discussions and serve as a key clinical resource for health plan and regulatory concerns, providing expert guidance on policy content and complex compliance issues
  • Conduct health technology assessments (HTAs) and legislative analyses to support evidence-based medical policy development and strategic decision-making
  • Direct CMS Quarterly Coding Project for Community & State, overseeing 600+ code changes annually to evaluate policy impact within Medicaid markets. Collaborated with various departments to optimize processes, minimize implementation delays, and guarantee prompt, precise policy modifications across clinical, coding, and operational teams.
  • Design and lead peer-focused Health Equity training initiatives, including interactive activities such as trivia, guest speakers, and presentations—resulting in 75% staff participation and a 10% increase in baseline equity knowledge

Senior Clinical Coding Nurse Consultant - DataRAP

WellMed
08.2019 - 02.2021
  • Designed and executed market-specific business plans to improve Risk Adjustment performance, with a focus on HCC coding accuracy, documentation quality, and quality measure alignment— achieving 95% DataRAP audit completion in the WellMed Austin metro market in 2020
  • Delivered actionable insights by analyzing and presenting key Risk Adjustment metrics—including HCC capture rates, RAF scores, and HCC ratios—to provider groups and market leadership
  • Served as Risk Adjustment SME across multiple markets, offering strategic guidance and operational support to internal teams and external partners
  • Developed and delivered training programs and analytical tools to enhance coding accuracy and documentation practices for new hires, providers, and office staff
  • Led recurring business review meetings with market leadership to evaluate provider group performance, identify trends, and recommend targeted interventions

Hospital Nurse Navigator

Austin Regional Clinic
11.2017 - 08.2019
  • Advocated patient welfare by liaising between patients, families, and healthcare providers
  • Addressed barriers including financial, housing, transportation, medication and equipment access challenges.
  • Coordinated information transfer across care settings to close care gaps between inpatient and outpatient care, including records management and medication reconciliation
  • Educated families about disease processes, treatment options, and available resources contributing towards better support systems for patients at home.
  • Reduced hospital readmissions through comprehensive discharge planning and patient education on self-care practices.

Nursing Supervisor

Austin Regional Clinic
10.2016 - 11.2017
  • Supervised and trained nursing and clinical staff to ensure patient safety, quality care, and customer satisfaction.
  • Promoted interdisciplinary collaboration by fostering strong relationships with physicians, nurses, and other healthcare professionals.
  • Mentored new nursing staff members to promote adherence to established best practices and foster professional growth.

Staff Nurse

Austin Regional Clinic
07.2014 - 10.2016
  • Provided direct patient care, supporting clinical and operational goals.
  • Educated patients, families and caregivers on diagnosis and prognosis, treatment options, disease process, and management and lifestyle options.
  • Collaborated with physicians, pharmacists and therapists to deliver quality, evidence-based care.

Education

Master's Degree - Health Care Administration

Western Governor's University
01-2026

Bachelor of Science - Nursing

Capella University

Associate of Science - Registered Nurse

Excelsior College
Albany, NY

Associate of Applied Science - Practical Nursing

Hennepin Technical College
Minneapolis, MN

Skills

  • Proficient in InterQual guidelines
  • Data analysis expertise
  • Evaluation of health risk indicators
  • Health equity analysis
  • Management of Medicaid medical policies
  • Adherence to CMS standards
  • Leadership in cross-departmental projects
  • Effective stakeholder collaboration
  • Proficient in Microsoft Office Suite
  • SOP creation and management
  • Strong spoken communication abilities

Certification

• Registered Nurse (RN) License – #933034

• Certified Professional Coder (CPC) – #01756030

• Certified Case Manager (CCM) – #4243319

Accomplishments

Nominee, Sages of Clinical Service Award - Collaboration Category (2025) Enterprise-wide recognition honoring outstanding interprofessional teamwork and measurable clinical impact. Nominated for leading improvements to the CMS Quarterly Coding Process.


Graduate, Leadership Academy (2017) – University of Texas Professional Development Program

Timeline

Community and State Medical Policy Writer

United HealthCare
02.2021 - Current

Senior Clinical Coding Nurse Consultant - DataRAP

WellMed
08.2019 - 02.2021

Hospital Nurse Navigator

Austin Regional Clinic
11.2017 - 08.2019

Nursing Supervisor

Austin Regional Clinic
10.2016 - 11.2017

Staff Nurse

Austin Regional Clinic
07.2014 - 10.2016

Master's Degree - Health Care Administration

Western Governor's University

Bachelor of Science - Nursing

Capella University

Associate of Science - Registered Nurse

Excelsior College

Associate of Applied Science - Practical Nursing

Hennepin Technical College

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