Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
Generic
Elizabeth Morris

Elizabeth Morris

Inman,SC

Summary

Transformational HR leader and board-level advisor with a proven record of aligning people strategy with business objectives to drive enterprise growth, cultural transformation, and organizational resilience. Expert in building scalable HR infrastructure, leading M&A integrations, and navigating private equity transactions. Trusted by CEOs and boards for guiding organizations through rapid change, enhancing workforce engagement, and delivering measurable bottom-line results.

Overview

20
20
years of professional experience

Work History

Chief Human Resources Officer

Marmic Fire and Safety
Remote
04.2023 - Current
  • Built and scaled high-performing teams in Human Resources, Communications, Safety, and Training to align strategy with business objectives. Invested in the development of nine direct, and ten indirect, reports.
  • Drove transformational growth, achieving a 66% increase in revenue and workforce scale.
  • Guided a successful transaction to a larger private equity firm; championed the launch of a broad-based employee ownership program, and other strategic initiatives to drive engagement and retention.
  • Spearheaded comprehensive brand refresh, enhancing market visibility and strengthening stakeholder confidence.
  • Supported the full integration of more than 35 acquisitions, preserving cultural alignment and operational continuity during rapid expansion; maintained 85% retention of acquired technicians during accelerated growth.

Vice President of Human Resources

Epi Breads
Atlanta, GA
03.2020 - 04.2023
  • Established VP HR role, constructing HR team of seven to enhance business support for more than 500 employees.
  • Successfully navigated pandemic challenges, relocating the Atlanta plant while overseeing staffing, training, and safety. Led transition from ESOP structure to Private Equity-backed framework.
  • Partnered with CEO to develop comprehensive strategic plan addressing culture and talent development. Implemented an innovative recruitment strategy, collaborating with community organizations to hire immigrant and second-chance candidates.
  • Navigated the team through an RFP for a new HRIS.

Senior Director of Human Resources, Terminix

SERVICEMASTER
Memphis, TN
01.2018 - 11.2019
  • Directed HR support for 1,200 employees across the U.S. while managing a remote HR team of four, building strong field partnerships.
  • Designed a new Terminix commercial organization structure, upskilling talent, and implementing performance scorecards, driving a 33% financial growth, a 300 bps improvement in customer retention, and a 40% surge in sales.
  • Increased employee engagement by 20 points through relationship-building and an open-door culture.
  • Spearheaded the integration of five acquired companies (500 employees) into the commercial business, and participated in a cross-functional M&A implementation team focused on continual process improvement for acquisition integrations.

Director of Field Human Resources, Terminix

SERVICEMASTER
Memphis, TN
01.2016 - 01.2018
  • Directed a team of five HR professionals while serving as HRBP for field service, operations, call centers, and safety.
  • Implemented new technician pay plan across 300 branches, enhancing employee performance.
  • Upskilled call center HR partners, increasing employee engagement scores and reducing agent attrition by 10%.

Human Resources Director, TMX/AHS Call Center

SERVICEMASTER
Memphis, TN
01.2015 - 01.2016
  • Managed a team of four HR professionals, delivering support to over 1,000 employees in the Memphis call center.
  • Transformed call center operations, decreasing employee attrition by 30%, boosting sales by 31%, and enhancing service levels by 42%.
  • Rebuilt trust between HR and operational leaders, achieving 80% employee engagement satisfaction.
  • Trained senior leaders on talent assessment, performance management, and succession planning to elevate bottom performers and create promotional pathways for top talent.

Human Resources Manager, Terminix Call Center

SERVICEMASTER
Memphis, TN
01.2014 - 01.2015
  • Established role of on-site HR business partner to enhance organizational support.
  • Reduced employee turnover by up to 50% while increasing engagement scores by 20 points.
  • Collaborated with senior call center leaders to redesign structures across four Terminix call centers.
  • Guided restructuring of hourly positions, creating career progression opportunities for frontline employees.

Human Resources Business Partner

TARGET STORES
Nashville and Memphis, TN
01.2010 - 01.2014
  • Led 25 HR leaders overseeing HR functions for over 4,000 employees.
  • Managed hiring, training, development, succession planning, culture, and employee relations.
  • Developed HR talent pipeline through quarterly region-wide talent development activities.
  • Trained new HR business partners as a peer trainer and mentored five exempt employees.

Executive Team Leader – Human Resources

TARGET STORES
Nashville , TN
07.2005 - 01.2010
  • Directed HR generalist function for $30MM to $45MM locations, overseeing all HR activities for 200 hourly employees.
  • Achieved 90% reduction in overtime costs through strategic staffing and cross-training initiatives.
  • Coached store management on talent planning and employee development strategies.
  • Acted as HR district resource, facilitating training for new leaders and providing subject-matter expertise.

Education

Bachelor of Arts (BA) - Public Relations

Murray State University

Skills

Strategic Planning and Business Consulting

Change and Transformation Management

Talent Management and Development

Building a Performance Culture

Collaborative Leadership and Courageous Coaching

Mentorship

Recruitment and Scalable Organizational Design

Succession Planning and Professional Development

Mergers, Acquisitions, and Integration

Compensation and Total Rewards Strategy

Communications Strategy and Brand Development

Regulatory and Legal Compliance

Affiliations

  • Member, Board of Directors-Children's Cancer Partners of the Carolinas (Jan 2025-Present)
  • Member, Advisory Board-Kentucky YMCA Youth Association (Jan 2019-Dec 2024)
  • Member, Board of Directors-Influencers Memphis (Jan 2018-Jan 2021)

Timeline

Chief Human Resources Officer

Marmic Fire and Safety
04.2023 - Current

Vice President of Human Resources

Epi Breads
03.2020 - 04.2023

Senior Director of Human Resources, Terminix

SERVICEMASTER
01.2018 - 11.2019

Director of Field Human Resources, Terminix

SERVICEMASTER
01.2016 - 01.2018

Human Resources Director, TMX/AHS Call Center

SERVICEMASTER
01.2015 - 01.2016

Human Resources Manager, Terminix Call Center

SERVICEMASTER
01.2014 - 01.2015

Human Resources Business Partner

TARGET STORES
01.2010 - 01.2014

Executive Team Leader – Human Resources

TARGET STORES
07.2005 - 01.2010

Bachelor of Arts (BA) - Public Relations

Murray State University

Similar Profiles

CREATE PROFILE