Elizabeth Morris
Medical Billing And Coding Specialist
Kyle,TX
Summary
Experienced Medical Coding and Billing Specialist with proven expertise in ICD-10 coding, medical terminology, and insurance claims processing. Demonstrated ability to enhance claim payment rates by 20% and reduce denials by 15% through strategic follow-up and error prevention. Skilled in utilizing EHR systems to ensure precise, compliant billing in fast-paced healthcare settings. Committed to optimizing revenue cycles through strong analytical skills and collaborative communication.
Overview
6
6
years of professional experience
1
1
Certification
1
1
Language
Work History
Medical Billing Specialist
Greater Austin Pain Center
Kyle, Texas
07.2025 - Current
- Followed up on unpaid or denied claims, working with insurance companies to resolve issues and secure payment
- Provided exceptional customer service to both patients and insurance representatives, resolving inquiries quickly and professionally.
- Located errors and promptly refiled rejected claims.
- Filed and updated patient information and medical records.
- Examined patients' insurance coverage, deductibles, insurance carrier payments and remaining balances not covered under policies when applicable.
- Monitored changes in payer requirements, adjusting billing practices accordingly to minimize disruptions in the revenue cycle.
- Communicated with insurance providers to resolve denied claims and resubmitted.
- Communicated with patients for unpaid claims for HMO, PPO and private accounts and delivered friendly follow-up calls for proper payments to contracts.
- Ensured timely submission of claims to various insurance carriers, resulting in prompt payment for services rendered.
- Verified accuracy of accounts payable payments, resulting in 90% reduction in payment errors and check reissues.
Medical Coding and Billing Specialist
Abilene Dermatology & Skin Surgery Center
Abilene, Texas
10.2023 - 06.2025
- Processed insurance company denials by auditing patient files, researching procedures, and diagnostic codes to determine proper reimbursement.
- Developed a comprehensive understanding of ICD-10-CM, CPT, and HCPCS codes to ensure proper use in medical coding assignments.
- Optimized revenue generation through diligent monitoring of denied claims, resubmitting corrected information when needed.
- Provided exceptional customer service to patients, addressing their concerns regarding insurance claims or billing issues with empathy and professionalism.
- Monitored trends in medical billing denials, implementing corrective actions to prevent future occurrences of similar issues.
- Improved overall reporting quality by working closely with the clinical team to ensure accurate and complete documentation.
- Resolved coding discrepancies through in-depth analysis and collaboration with physicians, ensuring appropriate reimbursement for services rendered.
Medical Coding and Billing Specialist
Mark P. Batrice, MD
Mansfield, TX
01.2021 - 10.2023
- Assisted in maintaining smooth office operations by managing essential administrative tasks such as recordkeeping and data entry.
- Attained up-to-date knowledge of coding requirements through continuing education courses and certification renewal.
- Contributed to team success by actively participating in staff meetings, offering insights into improving workflows within the department.
- Achieved timely reimbursements from payers by submitting clean claims that adhere to payer-specific guidelines.
- Reviewed patient charts to better understand health histories, diagnoses, and treatments.
- Verified signatures and checked medical charts for accuracy and completion.
- Correctly coded and billed medical claims for various hospital and nursing facilities.
- Communicated with insurance companies to research and resolved coding discrepancies.
Medical Collections Specialist
Family Healthcare Associates
Arlington, TX
08.2020 - 12.2020
- Negotiated payment plans with patients, ensuring timely payments and reducing financial strain on the practice.
- Strengthened relationships with referring providers by maintaining open communication lines regarding patient financial matters.
- Streamlined the collections process for increased efficiency and reduced outstanding debts.
- Implemented a more effective tracking system for unpaid balances, leading to faster resolution of overdue accounts.
- Enhanced revenue recovery through diligent follow-up on delinquent accounts.
- Monitored account receivables to identify trends and proactively address potential issues.
- Assisted patients with understanding their financial responsibilities, easing concerns about complex medical bills.
- Established clear expectations for payment arrangements, minimizing misunderstandings between patients and the practice.
Medical Coding and Billing Specialist
TriumphHealth
Southlake, Texas
05.2020 - 08.2020
- Maximized productivity through effective time management, prioritizing tasks based on urgency and importance.
- Established positive relationships with insurance companies, facilitating open communication lines for efficient claim processing.
- Ensured compliance with regulatory requirements, diligently researching and staying up-to-date on industry standards.
- Streamlined billing processes for faster reimbursement, utilizing advanced software solutions.
- Maintained patient confidentiality by adhering to strict HIPAA regulations during all aspects of the coding and billing processes.
- Collaborated with healthcare providers to obtain necessary documentation for accurate code assignment and claim submission.
- Enhanced accuracy of medical coding by implementing a thorough review process and cross-checking system.
- Reduced errors in medical billings, effectively addressing discrepancies and rectifying issues promptly.
Medical Billing Specialist
Wellsport
Austin, Texas
02.2020 - 03.2020
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Collected room deposits, fees, and payments.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Handled sensitive customer information with confidentiality, adhering to company privacy guidelines.
- Expedited check-in and check-out procedures for guests, ensuring seamless experiences during their visits.
- Resolved customer issues quickly and notified supervisor immediately when problems escalated.
- Completed all tasks in compliance with company policies and procedures.
- Enhanced customer satisfaction by providing efficient and professional front desk services.
- Completed data entry and filing to keep records updated for easy retrieval.
- Scheduled, coordinated and confirmed appointments and meetings.
- Resolved billing discrepancies promptly with thorough attention to detail, fostering trust between clients and the organization.
- Verified accuracy of accounts payable payments, resulting in 90% reduction in payment errors and check reissues.
Education
Technical school - Medical Billing And Coding Specialist
TX Southern Careers Institute
Austin, TX05-2020
Skills
Denial management
CPT knowledge
ICD-10 proficiency
Claim submission
Insurance verification
Payment posting
Claims review
Teamwork and collaboration
Claims processing
Critical thinking
Multitasking and organization
Insurance claims
Medical terminology
Electronic health record software
Procedure coding
Account follow-up
Teamwork
Microsoft office
Problem-solving
Time management
Certification
Certified Medical Billing and Coding Specialist
Timeline
Medical Billing Specialist
Greater Austin Pain Center
07.2025 - Current
Medical Coding and Billing Specialist
Abilene Dermatology & Skin Surgery Center
10.2023 - 06.2025
Medical Coding and Billing Specialist
Mark P. Batrice, MD
01.2021 - 10.2023
Medical Collections Specialist
Family Healthcare Associates
08.2020 - 12.2020
Certified Medical Billing and Coding Specialist
05-2020
Medical Coding and Billing Specialist
TriumphHealth
05.2020 - 08.2020
Medical Billing Specialist
Wellsport
02.2020 - 03.2020
Technical school - Medical Billing And Coding Specialist
TX Southern Careers Institute