Overview
Work History
Education
Skills
Timeline
Generic

Elizabeth Morrison

Marietta,OH

Overview

10
10
years of professional experience

Work History

Front Desk /Guest Service Agent

The Greenbrier Resort
07.2020 - 02.2021
  • Provided guest assistance, including recommendations for tourist attractions.
  • Responded to incoming guests, telephone calls, and email inquiries with efficiency and professionalism.
  • Resolved sources of dissatisfaction and implemented processes to prohibit future service obstacles.
  • Kept accounts in balance and ran daily reports to verify totals.
  • Planned coverage needs and organized services to support incoming special events.
  • Executed positive demeanor to each and every visitor approaching front desk.

District Secretary/Regsistrar

Brewster School District
07.2019 - 07.2020
  • Maintained student records and files. Used computer database to update records as necessary.
  • Mailed student report cards, school brochures, and other necessary forms.
  • Answered telephones and addressed callers' questions and concerns, and recorded accurate messages for distribution to office staff.
  • Assisted in the annual audit.
  • Created spreadsheets for different tasks. Updated record keeping systems for employee records and company documents.
  • Scheduled appointments with administration.
  • Administrator for PowerSchool.
  • Obtained great organization skills.

Lead Infant Teacher

Creche Day School
03.2016 - 04.2019
  • Created and administered weekly lesson plans based on children's development, while following Kansas Early Learning Standards and NAEYC criteria.
  • Maintained children's portfolios including anecdotal notes, regular assessments, photos, and work samples.
  • Fostered children's growth on a developmentally-appropriate level.
  • Maintained classroom safety, quality, state ratios, and sanitation guidelines met at all times.
  • Helped infants effectively develop social, physical and behavioral.
  • Conducted developmental assessments of children as needed, as advised by my Director.
  • Interacted professionally with parents, co-workers, and children, on a daily basis.

Office Assistant

Physical And Respiratory Therapy Services, LLC
03.2011 - 01.2015
  • Managed office supplies, organizations, and upkeep. Oversaw office stock and kept accurate records of inventory in a neat and organized fashion.
  • Managed multi-line telephone systems and greeted clients during office visits. Added new material to file records or create new records as necessary.
  • Eliminate outdated or unnecessary materials, destroying them or transferring them to inactive storage, according to file maintenance guidelines or legal requirements.
  • Kept physical files and digitized records organized for easy updating and retrieval by authorized team members.

Education

No Degree - Early Childhood Education

Highland Community College
Highland, KS

No Degree - Human Development And Family Studies

Kansas State University
Manhattan, KS

High School Diploma -

Hiawatha Sr High School
Hiawatha, KS
05.2014

Skills

  • Guest Services
  • Teamwork
  • Automated telephone systems
  • Communication and interpersonal skills
  • Competent in Microsoft Office
  • Organization

Timeline

Front Desk /Guest Service Agent

The Greenbrier Resort
07.2020 - 02.2021

District Secretary/Regsistrar

Brewster School District
07.2019 - 07.2020

Lead Infant Teacher

Creche Day School
03.2016 - 04.2019

Office Assistant

Physical And Respiratory Therapy Services, LLC
03.2011 - 01.2015

No Degree - Early Childhood Education

Highland Community College

No Degree - Human Development And Family Studies

Kansas State University

High School Diploma -

Hiawatha Sr High School

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