Summary
Overview
Work History
Education
Skills
Education and Training
References
Timeline
Generic

Elizabeth Moses

6408 21St Dr NE Tulalip

Summary

Offering strong foundation in leadership and team coordination, with passion for learning and developing in supportive environment. Contributes proactive approach to problem-solving and conflict resolution, combined with ability to quickly grasp new concepts and procedures. Ready to use and develop communication and organizational skills in finance.

Overview

6
6
years of professional experience

Work History

Supervisor

Tulalip Market
03.2024 - Current
  • Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
  • Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
  • Trained new employees and delegated daily tasks and responsibilities.
  • Completed store opening and closing procedures and balanced tills.
  • Enforced company policies and regulations with employees.
  • Completed cash and credit card transactions accurately using POS software.
  • Prepared accurate bank deposits by reconciling daily sales reports with cash receipts.
  • Assisted customers with special requests, enhancing their shopping experience at the store.

Interior (Mechanic)

Boeing
06.2023 - 03.2024
  • Replaced components to specifications laid out in blueprint through velocity and cmes.
  • Maintained accurate log of information such as labeling parts and inputting correct torque value per BAC spec.
  • Collaborated with team members for timely completion of interior overhauls and modifications.
  • Improved interior aesthetics by skillfully repairing and replacing upholstery, carpeting, and other materials.
  • Ensured safety compliance by conducting thorough inspections of emergency equipment, oxygen systems, and lighting elements.
  • Inspected essential components and systems on Boeing aircraft to confirm safety, operability, and compliance with regulatory standards using wide range of testing equipment.
  • Increased aircraft functionality by installing and maintaining cabinetry, galleys, lavatories, and seating systems.
  • Worked with diverse types of weather and ground conditions.

Custodian

Tulalip Liquor Store
04.2021 - 06.2023
  • Vacuumed floors and dusted furniture to maintain organized, professional appearance.
  • Wiped down various surfaces with approved cleaning products to prevent growth of bacteria and viruses.
  • Checked and stocked inventory throughout facility to meet expected demands.
  • Moved heavy equipment and furniture to thoroughly clean space.
  • Notified building managers about needed repairs to maintain public safety.
  • Stripped, sealed, finished and polished floors to maintain longevity and health.
  • Handled, labeled and safely stored various hazardous chemicals and solutions to prevent injuries.
  • Performed landscaping tasks and removed litter to maintain grounds.
  • Polished windows, glass partitions or mirrors using sponges or squeegees.
  • Handled, mixed and stored chemical cleaners in compliance with safety requirements and standard operating procedures.
  • Cleared snow, leaves, trash and debris from steps, walkways and areas around building entrances and exits, maintaining cleanliness and appearance of premises.

Supervisor/Cashier

Tulalip Liquor Store
10.2020 - 04.2021
  • Counted tills for beginning of shift with start money and balanced and reconciled register at end of shift.
  • Greeted customers and responded to requests for information.
  • Handled customer complaints and concerns and escalated to direct supervisor for quick resolution.
  • Processed exchanges and returns by inputting in company database.
  • Supported front-end procedures to keep items well-stocked to prevent shrinkage.
  • Rectified discrepancies between accounting records and cash drawer by researching daily transactions to pinpoint issues.
  • Trained employees on cash drawer operations and customer service protocols to carry out assigned tasks.
  • Supervised counting cash drawers and made bank deposits as part of store opening and closing procedures.
  • Built and maintained working relationships with peers and upper management.
  • Authorized discounts and special actions to resolve customer disputes and maintain satisfaction.
  • Received alcohol and cigarette shipments.
  • Give employees breaks and lunch breaks.
  • Verified customer age requirement for alcohol or tobacco purchases.

Waitress

Dons Restaurant
03.2019 - 10.2020
  • Presented food and beverages to guests at tables.
  • Served food and beverages to patrons and confirmed complete orders.
  • Maintained accuracy while handling payments, giving change and printing receipts for customers.
  • Handled food safely and kept spaces clean to protect customers from foodborne illness and maintain proper sanitation.
  • Communicated with kitchen staff to stay updated on item availability and customer wait times.
  • Addressed concerns quickly to improve customer experience and escalated issues to management for resolution when necessary.
  • Rolled silverware and set up food stations and dining areas to prepare for next shift or large parties.
  • Trained new employees to perform duties.
  • Stocked service areas with supplies during slow periods.
  • Took reservations and to-go orders to streamline process for both customer and restaurant.

Education

Associate of Arts - Business Administration And Management

NWIC
Tulalip, WA

High School Diploma -

Tulalip Heritage High
06.2005

Skills

  • Excellent communication skills
  • Knowledge in computer such as microsoft word, excel, and powerpoint
  • Strong Leadership skills
  • Well organized
  • Work Driven
  • Follows instructions carefully when it comes to assembling shelves and other electrical equipment
  • I have basic knowledge in basic hand tools and power tools
  • Self taught and quick learner
  • Team player who works collaboratively with co workers, customers, and upper management
  • Positive attitude
  • Goal oriented

Education and Training

other

References

  • Josef Pitzer 425-346-0859
  • Corey James- Supervisor 425-293-5023
  • Chelsea Martinez- Cashier 360-631-8995

Timeline

Supervisor

Tulalip Market
03.2024 - Current

Interior (Mechanic)

Boeing
06.2023 - 03.2024

Custodian

Tulalip Liquor Store
04.2021 - 06.2023

Supervisor/Cashier

Tulalip Liquor Store
10.2020 - 04.2021

Waitress

Dons Restaurant
03.2019 - 10.2020

Associate of Arts - Business Administration And Management

NWIC

High School Diploma -

Tulalip Heritage High
Elizabeth Moses