ELIZABETH MOSQUEDA-SMITH
North Pole
Summary
A 22-year US Army Veteran Chef. Bringing integrity, professionalism and skills to provide a high standard of service. Great people skills, experienced in food service and administrational skills. Experienced in dealing with distinguished guest & other dignitaries organized visits events facility tours. Experienced in menu planning, scheduling personnel, inventory, budgeting, knowledgeable in kitchen equipment. Possess great cooking skills and management acumen. Proficient in Microsoft office, Excel, power point
Experienced with overseeing food service operations to maintain quality and efficiency. Utilizes team leadership and problem-solving skills to ensure smooth service. Track record of enhancing customer satisfaction through consistent service improvements.
Professional with strong background in food service management. Skilled in optimizing operations, enhancing customer satisfaction, and maintaining high standards of quality and safety. Strong focus on team collaboration and adaptability to changing needs. Proven ability to lead teams, manage inventory, and ensure efficient service delivery. Reliable and results-driven with passion for achieving organizational goals.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Dining Services Manager
Wolf Creek Federal Services
08.2021 - Current
- Manage a military dining facility consists of civilian contractors and military personnel
- Create menu cycle for the daily food operations for daily needs
- Assigns work to cooks and other kitchen personnel to facilitate clean smooth running food service operations in a military dining facility
- Responsible for ensuring availability of meals throughout the day
- Overseeing hygiene standard, and supervising personnel
- Responsible or over $200,000 worth of kitchen equipment
- Managed budgeting and financial tracking for dining services operations, ensuring fiscal responsibility and costeffectiveness.
- Consistently met or exceeded health department regulations through diligent kitchen management practices and regular inspections.
- Directed catering efforts for on-or off-site functions, successfully coordinating logistics to meet client expectations within budget constraints.
Director of Dining Services
Brookdale Senior Living
06.2020 - 01.2021
- Manage and oversee a large-scale food service operation for Assisted Living community
- Menu planning, for healthy & dietary choices for residents
- Train chefs, up to standards, oversee dining room managers & servers
- Ensure the quality of food that serve in the dining area is always up to standard
- Conduct menu chats with the residents
- Conducts special demonstrations, special events, or theme activities
- Streamlined operations for increased efficiency by optimizing staff schedules and task assignments.
- Implemented customer feedback systems to continually improve upon services offered.
- Collaborated with marketing team to develop promotional strategies that attracted new customers and increased revenue.
- Fostered a positive work environment by cultivating strong teamwork amongst all departments.
- Enhanced overall dining experience by implementing innovative menu selections and presentation techniques.
Food Service Manager
NMS / Northwest Arctic Borough School District
07.2018
- Directs a high quality, cost effective general kitchen and food preparation operation
- Menu planning, ordering, inventory, HACCP, and teaching culinary standards to staff
- Working closely with various clients, plans a variety of balanced and attractive menus or food service options
- Develops appropriate recipes and makes sure all required supplies, resources, and materials are purchased, ordered, and available when needed
- Quality focused with the ability to grow student meal participation while controlling costs
- Maintains excellent client and employee communications and relations to continuously improve the quality of provided services, resolve problems
Executive Chef / Enlisted Aide to the Commanding General
US Army
08.2015 - 08.2016
- Personal Chef to the General Officer
- Responsible for Planning and catering personally for the General Officer and his VIP guests
- Serves as a representative in receiving distinguished guests and foreign dignitaries
- Prepare and Plan catering using variety of recipes for social functions for the VIPs, distinguish guests and local community leaders
Culinary Management
US Army
09.2016 - 05.2018
- Lead and manage military & civilian contractors and local national cooks
- Plan and create culinary food preparation & cooking, to feed the military & civilian community
- Created dietary and healthy menus for the Go for Green Program
- Responsible for over $600,000 worth of equipment both kitchen & military equipment
- Perform Administrative Duties Trained 4 admin clerks
Senior Food Service Management
US Army
03.2014 - 03.2015
- Maintained on the job training and apprenticeship program for specialty menus
- Oversee, plans and coordinate Class 1 operation (supply food & non-food items) to Korean Peninsula
- Trained both military and Korean national chefs to compete in Thanksgiving competition and awarded Best Small dining facility
- Organized and prioritized workflow and daily assignments for maximum production
Education
RESTAURANT OPERATIONS -
American Public University
01.2023
ENLISTED AIDE TRAINING -
US ARMY
ADVANCED CULINARY TRAINIG -
US ARMY
Bachelors - Banking & Finance
POLYTECHNIC UNIV OF THE PHILIPPINES
Manila, PhilippinesSkills
- Leadership
- Time Management
- Oral & Written Communication
- Problem-Solving
- Critical Thinking
- Computer Literate
- Presentation Competency
- Research Expertise
- Scheduling
- Staff leadership
- Staff supervision
- Cross-training staff
- Portion control
- Food storage
- Customer service
Affiliations
US ARMY
Certification
- ServSafe Certified
- Food Handler Certified
Languages
Tagalog
Native or Bilingual
Timeline
Dining Services Manager
Wolf Creek Federal Services
08.2021 - Current
Director of Dining Services
Brookdale Senior Living
06.2020 - 01.2021
Food Service Manager
NMS / Northwest Arctic Borough School District
07.2018
Culinary Management
US Army
09.2016 - 05.2018
Executive Chef / Enlisted Aide to the Commanding General
US Army
08.2015 - 08.2016
Senior Food Service Management
US Army
03.2014 - 03.2015
ADVANCED CULINARY TRAINIG -
US ARMY
RESTAURANT OPERATIONS -
American Public University
ENLISTED AIDE TRAINING -
US ARMY
Bachelors - Banking & Finance
POLYTECHNIC UNIV OF THE PHILIPPINES
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