To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
11
11
years of professional experience
Work History
Private Nanny
Self-Employeed
04.2024 - Current
Provides customized and personalized childcare for their children in their homes.
Developed strong relationships with parents, maintaining open communication about each child''s progress and needs.
Oversaw household duties such as light housekeeping tasks or running errands when required.
Teacher Assistant
The Goddard School
09.2023 - 01.2024
Assisted teachers in preparing instructional materials, ensuring alignment with curriculum objectives.
Promoted a positive learning environment by effectively managing classroom behavior and addressing individual needs.
Responded to student needs and questions promptly.
Supported teacher in monitoring students during lunch periods, recess, and other non-instructional times to maintain safety and orderliness.
Team Leader
By The Hand Club For Kids
01.2023 - 06.2023
Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
Managed conflict resolution among team members, fostering a positive and collaborative work environment.
Media & Aesthetics Manager
Ambitna
12.2019 - 03.2021
Managed the media, art, and design department of Ambitna as well as aesthetics and company branding.
Continually improved personal knowledge of media planning and art/design techniques, resulting in consistently effective campaign strategies.
Conducted comprehensive market research to identify potential opportunities for marketing our brand
Sales Associate
Torrid
02.2019 - 08.2020
Provided an amazing shopping experience that encouraged positive customer connections and loyalty.
Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Media Coordinator
Moody Bible Institute
01.2018 - 01.2020
Contributed to company growth by identifying new media opportunities and expanding into emerging channels.
Participated in weekly meetings with cross-functional teams to discuss campaign progress, challenges, and opportunities for improvement.
Optimized advertising campaigns for better audience reach and engagement through targeted placements.
Stayed current on industry trends and best practices, implementing innovative ideas to keep campaigns fresh and engaging for audiences.
Starbucks Barista
Starbucks
02.2014 - 01.2017
Making quality beverages, preparing food orders, working the cash register, and cleaning/stocking the store.
Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
Contributed to a positive team environment through effective communication and collaboration with colleagues.
Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
Education
Bachelor of Arts in Communications in Creative Writing -
Moody Bible Institute
Chicago, IL
Skills
Communication skills
Time management
Adaptability
Organizational skills
Leadership
Operations management
Customer relationship management
Task delegation
Attention to detail
Team leadership
Work ethic and integrity
Staff management
Assessments
General manager (hospitality), Proficient, 04/2024, Solving group scheduling problems and reading and interpreting P&L statements
Management & leadership skills: Impact & influence, Proficient, 04/2024, Choosing the most effective strategy to inspire and influence others to meet business objectives
Retail customer service, Proficient, 04/2024, Responding to customer situations in a retail setting
Customer focus & orientation, Proficient, 03/2024, Responding to customer situations with sensitivity
Administrative assistant/receptionist, Proficient, 02/2024, Using basic scheduling and organizational skills in an office setting
Sales skills, Proficient, 07/2022, Influencing and negotiating with customers
Work style: Reliability, Proficient, 06/2022, Tendency to be reliable, dependable, and act with integrity at work
Written communication, Proficient, 06/2022, Best practices for writing, including grammar, style, clarity, and brevity
Attention to detail, Proficient, 06/2022, Identifying differences in materials, following instructions, and detecting details among distracting information
Sales skills, Proficient, 07/2022, Influencing and negotiating with customers
Languages
Portuguese
Native or Bilingual
Timeline
Private Nanny
Self-Employeed
04.2024 - Current
Teacher Assistant
The Goddard School
09.2023 - 01.2024
Team Leader
By The Hand Club For Kids
01.2023 - 06.2023
Media & Aesthetics Manager
Ambitna
12.2019 - 03.2021
Sales Associate
Torrid
02.2019 - 08.2020
Media Coordinator
Moody Bible Institute
01.2018 - 01.2020
Starbucks Barista
Starbucks
02.2014 - 01.2017
Bachelor of Arts in Communications in Creative Writing -