Elizabeth Mudick
New Bern,NC
Summary
Caring and detailed orientated Registered Nurse with a demonstrated clinical background in Urgent Care, Hospital, Family Practice, Primary Care, Rehabilitation, and Insurance Services. Demonstrated strong communication and problem-solving skills while working collaboratively with healthcare teams.
Overview
21
21
years of professional experience
1
1
Certification
Work History
LPN
Carolina East Medical Center
New Bern, NC
01.2025 - Current
- Administered medications and treatments according to established protocols ensuring patient safety and comfort.
- Monitored vital signs and reported changes to healthcare team for timely intervention.
- Collaborated with multidisciplinary teams to optimize patient outcomes through effective communication.
Case Management Analyst
Cigna Healthcare
05.2023 - 01.2025
- Verify member benefits and eligibility.
- Processing approvals and denials.
- Communicating with providers/members.
- Preauthorization- Remote
LPN- Care Coordinator
Naval Health Clinic Cherry Point
Cherry Point, NC
08.2022 - 05.2023
- Coordinating care and referrals for active duty and retired service members.
- Remote patient management.
- Delivering quality customer service.
LPN- Health/Wellness
Anoka-Hennepin School District
MN
03.2020 - 06.2022
- Displayed communication skills establishing therapeutic relationships with students and parents.
- Community Health Education on various subjects for teachers, parents and students.
- Managed and treated health problems, ranging from common to serious.
LPN- Urgent Care
Health Partners Riverway Clinics
Anoka, MN
06.2021 - 11.2021
- Supported providers in the delivery of quality health care services in a clinic environment.
- Evaluated patient needs, prioritized treatment, and maintained patient flow in urgent care.
- Educated clients, patients, and caregivers on medical diagnoses, treatments, and other options.
LPN- Transitional and Long-Term Care
Guardian Angels Care Center
Elk River, MN
05.2020 - 09.2020
- Supported patients emotionally through communication and care by being an advocate.
- Educated clients, patients, and caregivers on medical diagnoses, treatment options, chronic disease self-management, and wound management.
LPN- Family Practice- REMOTE Telephonic
Allina Health
MN
06.2019 - 03.2020
- Assisted in the wellness coaching of preventative health options to patients/families.
- Supporting the providers in the delivery of quality patient health care services.
- Remote patient management via telephone, email, and online chat service.
Collection Representative
Allina Health-Accounts Receivable Services
MN
10.2004 - 06.2018
- Provide excellent customer service and comply with HIPAA confidentiality and FDCPA guidelines.
- Counseled debtors on payment options and arranged installment agreements.
- Managed a high volume of inbound and outbound calls, achieving daily targets for contacts and commitments to pay.
Education
Associate of Science - Nursing
Craven Community College
New Bern, NC05-2026
Associates - Human Resource Management
Anoka Ramsey Community College
12.2022
Certificate of Completion - Utilization Review-101
Remote Learning Services, LLC
Remote05.2022
Diploma - Nursing
Anoka Technical College
05.2019
Skills
- Preauthorization
- Urgent Care Clinic
- Knowledge of Claims/Billing
- Collections/Accounts Receivable
- Rehabilitation/Geriatrics
- Primary Care/Family Practice
- Appeals/Denials
- Managed Care
- Medicare/Medicaid
- Intakes/Admissions
- Concurrent Reviews
- Retroactive Reviews
- Critical Thinking
- Attention to Detail
- EMR/EHR/Epic
- Problem Solving
- Time Management
- Utilization Review
- Care Coordination
- Excellent Communication
- Direct patient care
Certification
Practical Nurse License, North Carolina – Multi State License #93311
Timeline
LPN
Carolina East Medical Center
01.2025 - Current
Case Management Analyst
Cigna Healthcare
05.2023 - 01.2025
LPN- Care Coordinator
Naval Health Clinic Cherry Point
08.2022 - 05.2023
LPN- Urgent Care
Health Partners Riverway Clinics
06.2021 - 11.2021
LPN- Transitional and Long-Term Care
Guardian Angels Care Center
05.2020 - 09.2020
LPN- Health/Wellness
Anoka-Hennepin School District
03.2020 - 06.2022
LPN- Family Practice- REMOTE Telephonic
Allina Health
06.2019 - 03.2020
Collection Representative
Allina Health-Accounts Receivable Services
10.2004 - 06.2018
Diploma - Nursing
Anoka Technical College
Associate of Science - Nursing
Craven Community College
Associates - Human Resource Management
Anoka Ramsey Community College
Certificate of Completion - Utilization Review-101
Remote Learning Services, LLC