Elizabeth Murillo
Semper Laser
Chicago
1
Certification
7
years of professional experience
Experienced Laser Technician with a strong background in customer service and laser safety protocols, skilled in maintaining equipment and training new team members. Proven ability to communicate effectively and foster client relationships. Eager to contribute technical expertise and bilingual skills to a dynamic team.
Work History
LASER TECHNICIAN
3 Years 6 Months- Conducted routine preventive maintenance on laser equipment, enhancing reliability and extending equipment lifespan.
- Trained new employees on safe operation of laser equipment, fostering a culture of safety and compliance.
- Ensured clean work environment by adhering to safety regulations and sanitization standards, promoting workplace safety.
- Utilized professional communication techniques to build relationships with clients and encourage return visits.
SERVER
1 Year- Anticipated guest needs and responded promptly, ensuring exceptional customer service.
- Greeted and accommodated guests, creating positive experiences from first interaction.
- Managed high volume of transactions during peak hours, maintaining quality and accuracy.
SALES
1 Year 5 Months- Increased revenue through innovative cross-selling of additional products and services.
- Identified and addressed customer concerns proactively to enhance satisfaction.
- Negotiated optimal deals benefiting both customers and company.
Education
- Cosmetic Laser
Skills
Laser Hair reduction
Laser safety protocols
Laser equipment maintenance
Product recommendations
Customer Service
Bilingual (Spanish)
Strong communication skills
Certification
Laser Technician
Timeline
LASER TECHNICIAN
Semper Laser
10.2022 - 04.2026Read More
SERVER
Lite
05.2021 - 05.2022Read More
SALES
Phillips Chevrolet
11.2018 - 04.2020Read More
National Laser Institute
from Cosmetic Laser
Read More