Elizabeth Murnane
Canton
Summary
I have a strong background in baking various types of bread, pastries, and desserts. Possesses hands-on experience in maintaining ingredient quality and ensuring customer satisfaction through consistent product excellence. Demonstrated proficiency in time management and attention to detail.
Experienced with understanding customer preferences and providing personalized book recommendations. Utilizes strong communication skills to engage with customers and enhance their shopping experience. Knowledge of inventory management and store display techniques to boost sales.
Overview
10
10
years of professional experience
Work History
Bookseller
Black Cat Books & Coffee
09.2025 - Current
- Managed daily operations, ensuring optimal inventory levels and store presentation.
- Provided exceptional customer service, assisting patrons with book recommendations and inquiries.
- Processed transactions efficiently using point-of-sale systems to enhance customer experience.
- Collaborated with management to create eye-catching displays that showcased popular titles or themes, increasing visibility for featured books.
- Maintained an up-to-date knowledge of current literary trends, ensuring accurate recommendations for customers.
- Assisted customers with locating books and other materials in store.
- Contributed to a welcoming store atmosphere by engaging with customers and sharing personal insights on various titles.
- Restocked shelves and kept store displays attractive and organized to drive sales.
- Boosted store's online presence by curating engaging content for social media platforms.
- Used in-store system to locate inventory and place special orders for customers.
- Managed efficient cash register operations.
- Developed strong rapport with customers and created positive impression of business.
- Monitored customers for signs of security concerns and escalated issues to management.
Baker
Walkie Talkie Espresso & Coffee
05.2023 - Current
- Developed and perfected recipes for various baked goods, ensuring high-quality standards.
- Managed daily production schedules to meet customer demand efficiently.
- Implemented inventory control measures to reduce waste and optimize ingredient usage.
- Oversaw quality assurance processes to maintain consistency in product offerings.
- Adapted baking techniques for special dietary needs, expanding customer base to include those with dietary restrictions.
- Maintained cleanliness and organization in baking area, meeting health and safety standards.
- Operated espresso machines and commercial coffee brewers to create beverages.
- Enhanced customer satisfaction by efficiently preparing and serving high-quality beverages.
- Educated customers on coffee offerings, promoting upselling opportunities and enhancing their overall experience.
- Increased repeat business by providing exceptional customer service and building rapport with patrons.
Baker
The Blue Door Cafe & Bakery
01.2020 - Current
- Trained and mentored junior bakers, enhancing team skills and productivity.
- Produced consistently high-quality baked goods for customers.
- Operated and maintained bakery equipment, including ovens and mixers.
- Collaborated with team members to complete tasks and maintain smooth running of bakery.
- Maintained a safe work environment by strictly adhering to sanitation guidelines and addressing potential hazards promptly.
- Ensured product freshness by implementing proper storage techniques and regularly rotating stock.
- Increased production efficiency through effective time management and multitasking during busy periods.
- Assisted in inventory management, helping maintain appropriate stock levels for essential ingredients and supplies.
- Trained and supervised new employees on bakery operations and procedures.
- Adjusted recipes based on available ingredients or dietary restrictions,
- Created appealing displays to showcase products in bakery.
- Enhanced bakery's reputation for quality by consistently producing high-standard baked goods.
- Cleaned and maintained kitchen equipment and oven.
- Operated ovens and bakery equipment to prepare products according to recipes.
- Prepared dough for variety of pastries, cakes and breads.
- Packaged finished products for sale.
- Mixed icing and other toppings by reading recipes, scaling, and measuring ingredients and operating mixer.
- Replenished bakery items in display cases.
- Determined baking times for various items.
- Cut and shaped dough for pies, rolls and other pastries.
Barista
Starbucks
10.2018 - 04.2020
- Delivered high-quality beverages in fast-paced environment, ensuring customer satisfaction and repeat business.
- Operated espresso machines and brewing equipment with precision, maintaining product quality standards.
- Trained new baristas on beverage preparation techniques, enhancing team performance and service efficiency.
- Managed inventory levels of coffee beans and supplies
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Keeping a positive attitude and having fun with my co-workers that when guests see us interact they want to come back.
Kitchen Assistant
Kelsey Elizabeth Cakes
07.2019 - 12.2019
- Streamlined ingredient preparation processes, enhancing kitchen efficiency and productivity.
- Assisted in baking and decorating cakes, ensuring adherence to quality standards and customer specifications.
- Maintained cleanliness and organization of workstations, promoting a safe kitchen environment.
- Collaborated with team members to create innovative cake designs, improving overall product offerings.
Team Leader
Old Carolina Barbecue
10.2015 - 08.2018
- Coordinated daily activities, ensuring adherence to company policies and quality standards.
- Fostered a positive work environment through effective communication and team building.
- Increased customer satisfaction ratings by closely monitoring service quality standards and addressing any issues promptly.
- I can open and close manager
- Handle money and going to the bank to deposit money, going to the store to get anything that’s needed,
- Preparing food and following proper safe food handling procedures.
- Manage employees and make sure the work environment is kept safe.
Hostess
Mike's Milan's
10.2015 - 05.2018
- Greeted and seated guests promptly, ensuring a welcoming atmosphere.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
- Took initial drink orders and relayed information to wait or bar staff.
- Managed reservation system efficiently, optimizing table turnover.
- Collaborated with servers to coordinate guest needs and preferences.
- Handled customer inquiries and concerns with professionalism and care.
- Monitored dining room flow to enhance guest experience during peak hours.
Education
High School Diploma -
Louisville High School
Louisville, OHCertificate -
ICASI (International Culinary And Sciences Institute)
Chesterland, OHNo Degree - Hospitality Management
Kent State University
Kent, Ohio, OHSkills
- Product recommendations
- Reading comprehension
- Book categorization
- Store organization
- Attention to detail
- Creative thinking
- Decision-making
- Customer service
- Organization
- Cash handling
- Reliable and responsible
- Customer needs assessment
- Problem-solving
- Time management
- Teamwork
Timeline
Bookseller
Black Cat Books & Coffee
09.2025 - Current
Baker
Walkie Talkie Espresso & Coffee
05.2023 - Current
Baker
The Blue Door Cafe & Bakery
01.2020 - Current
Kitchen Assistant
Kelsey Elizabeth Cakes
07.2019 - 12.2019
Barista
Starbucks
10.2018 - 04.2020
Team Leader
Old Carolina Barbecue
10.2015 - 08.2018
Hostess
Mike's Milan's
10.2015 - 05.2018
High School Diploma -
Louisville High School
Certificate -
ICASI (International Culinary And Sciences Institute)
No Degree - Hospitality Management
Kent State University