Summary
Overview
Work History
Education
Skills
Timeline
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Elizabeth Murphy

Williamstown,NJ

Summary

Dynamic and customer-focused professional with a proven track record at Geets Diner and Cinema Tavern. Excelled in fostering warm customer relationships and efficiently managing high-volume dining through expert POS operation and team support. Demonstrates a strong work ethic and exceptional multitasking abilities, enhancing dining experiences and operational efficiency.

Talented Server bringing skills in order management, payment processing and upselling. Stay current on menu items and consistently offer targeted recommendations to meet individual customer needs. Knowledgeable about handling special dietary requirements and general food safety standards.

Motivated server with engaging personality and flexible approach. Upbeat, friendly, and anticipating customer needs to facilitate enjoyable dining experiences.

Dependable server successful providing fast, high-quality customer service to guests in restaurant settings. Adaptable professional with expertise in personnel development, team collaboration and resolving issues with customers, waitstaff and management.

Overview

7
7
years of professional experience

Work History

Server

Geets Diner
01.2019 - 05.2023
  • Used slow periods to restock supplies, ice, trays, and delivery bags.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Cultivated warm relationships with regular customers.
  • Bussed and reset tables to keep dining room and work areas clean.


Customer Service Associate

Dollar Tree
08.2018 - 08.2019
  • Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
  • Handled billing and payment issues by following guidelines and resolving disputes.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Answered customer telephone calls promptly to avoid on-hold wait times.

Server

Cinema Tavern
04.2016 - 07.2018
  • Used slow periods to restock supplies, ice, trays, and delivery bags.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Cultivated warm relationships with regular customers.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.

Education

High School Diploma -

Triton Regional High School
Runnemede, NJ
06-2010

Skills

  • Food inspection
  • Order delivery practices
  • Table resetting
  • Daily specials memorization
  • Hostess support
  • Team member support
  • POS operation
  • Food and beverage pairings
  • Menu item recommendation
  • Relationship management
  • Order accuracy
  • Check payment processing
  • Guest seating
  • Item promotion
  • Safe food handling
  • Service prioritization
  • Food sales and promotion
  • Dish preparation
  • Customer service
  • Table setting knowledge
  • Take-out service
  • Dining area maintenance
  • Inventory management
  • Strong work ethic
  • Positive and professional
  • Menu memorization
  • Multitasking and organization
  • Sales expertise
  • Sales techniques
  • Guest engagement
  • Calm demeanor
  • High volume dining
  • Quality control
  • Point of sale (POS) system operations
  • Professional appearance
  • Food safety oversight
  • Cash handling
  • Table bussing
  • Upselling techniques
  • Hospitality service expertise
  • Food safety practices
  • Supply restocking
  • Food station setup

Timeline

Server

Geets Diner
01.2019 - 05.2023

Customer Service Associate

Dollar Tree
08.2018 - 08.2019

Server

Cinema Tavern
04.2016 - 07.2018

High School Diploma -

Triton Regional High School

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Elizabeth Murphy