ELIZABETH MURRAY

• Conducted training sessions for staff on new tools and systems.
• Set specific goals for projects to measure progress and evaluate end results.
• Delivered engaging presentations to enhance learning and retention among participants.
• Facilitated workshops to promote best practices in workplace safety and compliance.
• Mentored new trainers to strengthen delivery techniques and improve consistency.
• Evaluated training effectiveness through participant assessments and follow-up surveys.
• Trained newly hired top talent to fill key positions and maximize productivity.
• Adapted teaching methods according to the needs of individual learners or groups.
• Provided constructive feedback and positive reinforcement to keep trainees motivated.
• Documented all training activities including attendance records, feedback forms, surveys.
• Recommended changes or improvements in existing training processes as needed.
• Evaluated training materials prepared by instructors and offered actionable suggestions for improvement.

• Planned programs of events or schedules of activities.
• Conveyed information about events and activities.
• Organized and led group activities for customers, such as exercise routines, athletic events and arts and crafts.

organized fitness schedule and taught several classes, including Yoga, Pilates, Boxing, and several other group Fitness classes

• Organized community outreach programs to promote aquatic activities, and fitness programs
• Collaborated with management to enhance member experiences at aquatic and fitness facilities
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• Recruited team members for maintaining adequate staffing levels according to projected sales.
• Established employee development plan, setting clear expectations for team members.
• Established and maintained proactive human resource functions, complying with labor regulations.
• Provided clear direction and set priorities for accomplishing desired actions and results.
• Planned and managed adequate inventory levels using computerized inventory system for meeting sales demands and minimizing loss.
• Implemented and maintained open-door communication system, reaching employees across department lines.
• Developed long and short-range financial objectives, supporting company mission statement.
• Maintained product and service quality standards by conducting ongoing evaluations and investigating complaints.
• Prepared financial reports, clearly explaining operational effectiveness, trends and variances.
• Managed company assets by maintaining clean and fully equipped establishments with properly working equipment.
• Used customer feedback for improving operations and building brand loyalty.
• Met safety and security standards by overseeing preventative maintenance and repairs.
• Prepared staff work schedules and assigned specific duties.
• Established and implemented departmental policies, goals, objectives and procedures in conjunction with board members, organization officials and staff members.
• Orchestrated administrative activities directly related to making products or providing services.

• Inspected equipment, such as rides, games and vehicles, to detect wear and damage.
• Wrote budgets to plan recreational activities and programs.
• Planned programs of events or schedules of activities.
• Explained rules and regulations of facilities and entertainment attractions to customers.
• Trained workers in company procedures or policy.
• Resolved customer complaints regarding worker performance and services rendered.
• Calculated and recorded department expenses and revenue.
• Conveyed information about events and activities.
• Administered first aid in emergency situations.
• Organized and led group activities for customers, such as exercise routines, athletic events and arts and crafts.
• Assigned tasks and work hours to staff.
• Conducted staff meetings to relay general information or to address specific topics.
• Worked with coworkers to complete tasks.