ELIZABETH MURRAY
Philadelphia,PA
Summary
To secure a position with a stable and profitable organization, where I can be a member of a team and utilize my experience to the fullest.
Professional with extensive experience in janitorial services and team management, committed to maintaining pristine environments. Proven ability to improve cleaning processes and foster collaborative team culture. Reliable and adaptable, excelling in dynamic settings while focusing on quality and consistency.
Overview
25
25
years of professional experience
Work History
Janitorial Lead
Elwyn
03.2023 - Current
- Improved facility cleanliness by developing and implementing effective janitorial procedures.
- Increased customer satisfaction with consistently thorough attention to detail in all assigned areas.
- Ensured prompt response to emergency situations, minimizing downtime and potential hazards.
- Streamlined inventory management with systematic organization of cleaning supplies and equipment.
- Enhanced team efficiency by providing clear guidance and hands-on training for staff members.
- Collaborated effectively with other departments, streamlining processes for seamless integration of services.
- Developed strong relationships with clients, fostering trust and open communication regarding their needs and expectations.
Home Health Aide
BAYADA
11.2021 - 03.2023
- Helped patients maintain personal hygiene through bathing, grooming, and toileting assistance when necessary for dignity preservation.
- Maintained a clean and safe home environment for patients, reducing falls and accidents.
- Assisted clients with daily living activities, enhancing their independence and quality of life.
- Performed light housekeeping duties including laundry linen changes sweeping vacuuming and mopping ensuring a clean and organized living space for patients.
- Performed laundry, grocery shopping and other light housekeeping duties as instructed by client.
- Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
- Improved patient well-being by providing compassionate and attentive personal care.
Direct Support Professional
KenCrest Support Services
01.2015 - 11.2021
- Perform all clinical and non-clinical task required in the job
- Helping residents in daily living task such as brushing, bathing, dressing, etc.
- Making sure that all residents are receiving proper medications, meals, hygienic environment, and basic care
- Participate in group discussion to know general awareness of the resident
- Offer counseling and encourage patients suffering with long-term illness
Class 2 Environmental Specialist
ABM Janitorial Services
06.2003 - 01.2015
- Train employees on handling hazardous waste and materials
- Investigate complaints from employees about exposure to air pollutants and hazardous materials
- Maintain records of chemical inventories and shipments of hazardous wastes
- Provide recommendations as well as coordinating with the director to develop hazardous materials regulations
- Prompt building security by locking doors and checking electrical appliances for safety hazards
Cashier
Wendy’s Fast Food
10.2001 - 08.2002
- Maintained high standards of customer service during high-volume, fast paced operations.
- Communicated clearly and positively with coworkers and management
- Mastered point-of-service (POS) computer system for automated order taking.
- Took initiative to find extra task when scheduled duties were completed
- Packaged customer purchases in an organized fashion
Sales Associate
Jomar INC
12.2000 - 10.2001
- Maintained constant presence on sales floor to address customer needs
- Built loyal clientele through friendly interactions and consistent appreciation
- Processed customer payments by cash, check, and credit card
- Maintained high standards of customer service during high volume, fast paced operations
Education
Associate Degree - Criminal Justice
Community College of Philadelphia
Philadelphia, Pennsylvania08.2025
High School Diploma - undefined
Youth Build Trade school
Philadelphia, Pennsylvania06.2006
Skills
- Interpersonal Skills
- Deals Effectively with a wide variety of people
- Good communication skills
- Computer Skills
- Proficient with Microsoft Office, Excel etc
- Adaptability and Problem-Solving Skills
- Ability to quickly analyze problems and develop an effective response
- Proven ability to work with other crew members
- Cleaning expertise
- Chemical handling
- Sanitation standards
- Restroom cleaning
- Floor maintenance
- Supervisory experience
- Powered floor washers
- Team leadership
- Staff training
- Detail-oriented
Timeline
Janitorial Lead
Elwyn
03.2023 - Current
Home Health Aide
BAYADA
11.2021 - 03.2023
Direct Support Professional
KenCrest Support Services
01.2015 - 11.2021
Class 2 Environmental Specialist
ABM Janitorial Services
06.2003 - 01.2015
Cashier
Wendy’s Fast Food
10.2001 - 08.2002
Sales Associate
Jomar INC
12.2000 - 10.2001
High School Diploma - undefined
Youth Build Trade school
Associate Degree - Criminal Justice
Community College of Philadelphia
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