Summary
Overview
Work History
Education
Skills
Timeline
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Elizabeth Murtagh

Summary

Dynamic and results-oriented professional with extensive experience at the Detectives' Endowment Association, adept in accurate documentation and creative direction. Excelled in enhancing office efficiency and streamlining financial processes, demonstrating exceptional organizational skills and attention to detail. Proven track record in improving event budgeting and sponsorship management, with a commitment to reliability and customer service excellence. Professional with background in administrative support, known for high standards and results-driven approach. History of optimizing office operations and contributing to team success. Reliable and adaptable, consistently meeting changing needs. Skilled in organization, communication, and multitasking.

Overview

31
31
years of professional experience

Work History

Assistant to the Treasurer / Bookkeeper

Detectives' Endowment Association
03.2004 - Current
  • Contributed to a positive work environment with strong interpersonal skills and proactive teamwork attitude.
  • Greeted guests in with friendliness and professionalism.
  • Answered incoming phone calls to process requests, transfer calls, or relay messages to appropriate personnel.
  • Worked closely with management to provide effective assistance for specific aspects of business operations.
  • Handled confidential and sensitive information with discretion and tact.
  • Maintained confidentiality with sensitive documents, ensuring proper storage and distribution as needed.
  • Served as a liaison between departments to facilitate effective communication throughout the company.
  • Managed office inventory, tracking supplies and placing orders to ensure smooth daily operations.
  • Answered high volume of phone calls and email inquiries.
  • Screened calls and emails and responded accordingly to support executive correspondence.
  • Ensured smooth daily operations through consistent maintenance of office equipment, troubleshooting issues when necessary.
  • Improved office efficiency by implementing new filing systems and document management processes.
  • Contributed to budget management by monitoring expenses and providing detailed expenditure reports regularly.
  • Facilitated training and onboarding for incoming office staff.
  • Handled payroll processing tasks accurately while maintaining strict adherence to deadlines for timely payments.
  • Contributed to budget management by tracking expenditures and identifying cost-saving opportunities.
  • Increased office efficiency by developing and implementing inventory management system for office supplies.
  • Filed paperwork and organized computer-based information.
  • Managed mail and both incoming and outgoing correspondence, mail, email and faxes.
  • Updated and maintained confidential databases and records.
  • Used QuickBooks to produce monthly invoices, reports, and other deliverables.
  • Managed payroll operations effectively, ensuring timely payments to employees while also minimizing errors in calculations or deductions.
  • Supported executive leadership team with ad hoc financial analysis and reporting as needed for strategic decision making.
  • Developed custom financial reports tailored to specific business needs, providing actionable insights for key stakeholders.
  • Established strong working relationships with external auditors, facilitating smooth year-end audits without significant findings or adjustments needed.
  • Reduced discrepancies in financial records by conducting thorough audits and addressing any irregularities found.
  • Streamlined financial processes by implementing efficient bookkeeping systems and procedures.
  • Enhanced financial accuracy by regularly reconciling company accounts and producing accurate financial reports.
  • Maintained and processed invoices, deposits, and money logs.
  • Assisted in the development of annual budgets through careful analysis of historical data and projected future expenses.
  • Completed payroll for employees and maintained detailed records of procedures.
  • Tracked expenses and income for businesses while organizing and maintaining bank statements for checking accounts.
  • Reconciled and corrected issues with financial records.
  • Posted daily receipts and payments in accordance with corporate protocols.
  • Established QuickBooks accounting system to reflect accurate financial records.
  • Optimized budgeting process through detailed analysis of expenditures and revenue trends, allowing for more informed decision making.
  • Improved cash flow management through timely invoicing, collections, and payment processing.
  • Checked payroll, vendor payments, commissions and other accounting disbursements for accuracy and compliance.
  • Prepared cash flow projections, cost analysis and monthly, quarterly and annual reports.
  • Prepared internal and regulatory financial reports, balance sheets and income statements.
  • Utilized financial software to prepare consolidated financial statements.
  • Streamlined data entry procedures for increased efficiency and reduced error rates.
  • Maintained retired members dues payments.
  • Maintained inventory, purchased supplies for union memorabilia store.

Entertainment Events Manager

Detectives' Endowment Association
07.2004 - Current
  • Organized successful fundraising events for nonprofit organizations, supporting their missions while providing engaging entertainment experiences.
  • Maintained detailed records of past events'' successes and challenges to inform future planning efforts.
  • Evaluated post-event feedback to identify areas for improvement and implement changes accordingly in future events.
  • Developed detailed event reports, documenting all aspects of each event.
  • Expedited project completion times due to the ability to multitask effectively under tight deadlines.
  • Assisted managers in decision-making processes based on thorough research and analysis of available data.
  • Performed wide-ranging administrative, financial and service-related functions.
  • Assisted Line of Duty Widows with Health Benefits, Scholarships and various events.


Administrative Assistant

Detectives' Endowment Association
08.2001 - 03.2003
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
  • Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
  • Ensured accurate record-keeping with diligent data entry and database management for vital company information.
  • Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
  • Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.

Administrative Assistant

St. Adalbert's Church
06.1993 - 08.2001
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
  • Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
  • Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.

Doctor's Receptionist

Dr. Arthur Solomon
06.1998 - 09.1999
  • Checked patient insurance, demographic, and health history to keep information current.
  • Coordinated patient scheduling, check-in, check-out and payments for billing.
  • Helped patients complete necessary medical forms and documentation.
  • Managed multi-line phone system and pleasantly greeted patients.
  • Adhered to strict HIPAA guidelines to protect patient privacy.
  • Performed various administrative tasks by filing, copying and faxing documents.
  • Answered telephone calls to offer office information, answer questions, and direct calls to staff.

Education

Certificate Program - Court Stenography

Stenotype Academy
New York, NY
06-1998

Skills

  • Member Services
  • Creative Direction
  • Self Motivation
  • Accurate Documentation
  • Event Budgeting
  • Sponsorship management
  • Customer Service
  • Problem-Solving
  • Attention to Detail
  • Multitasking
  • Reliability
  • Organizational Skills

Timeline

Entertainment Events Manager

Detectives' Endowment Association
07.2004 - Current

Assistant to the Treasurer / Bookkeeper

Detectives' Endowment Association
03.2004 - Current

Administrative Assistant

Detectives' Endowment Association
08.2001 - 03.2003

Doctor's Receptionist

Dr. Arthur Solomon
06.1998 - 09.1999

Administrative Assistant

St. Adalbert's Church
06.1993 - 08.2001

Certificate Program - Court Stenography

Stenotype Academy

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Elizabeth Murtagh