Summary
Overview
Work History
Education
Skills
Languages
Certification
Accomplishments
Affiliations
Custom
References
Timeline
Generic

Elizabeth Nasio

Beech Grove, IN

Summary

Dynamic Social Worker Case Manager at American Refugee Committee with expertise in case management and mental health assessment. Proven ability to facilitate group therapy and educate clients on available resources, enhancing their well-being. Skilled in database management and cross-functional collaboration, ensuring efficient service delivery and client support.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Social Worker Case Manager

American Refugee Committee, ARC
Nakivale
04.2019 - 12.2022
  • Conducted home visits to evaluate living conditions and provided support for families in need of assistance.
  • Coordinated discharge planning activities prior to release from residential facilities or hospitals.
  • Provided direct case management services to a caseload of clients with diverse backgrounds and needs.
  • Facilitated group therapy sessions focusing on topics including mental health, substance abuse, family dynamics, crisis intervention and life skills development.
  • Maintained accurate records regarding client contact information, assessment results and treatment plan objectives.
  • Participated in professional development activities related to social work practice standards.
  • Supported clients during transition periods between residential facilities or hospitals by arranging transportation or providing housing referrals.
  • Developed relationships with clients to ensure their well-being and safety.
  • Performed administrative tasks such as scheduling appointments or completing paperwork associated with client cases.
  • Educated clients about available resources such as food banks or legal aid services.
  • Engaged with families through individualized counseling sessions focusing on communication strategies and problem solving techniques.
  • Coordinated mental health assessments for children, adolescents and adults receiving child welfare and prevention services.

Data Entry Clerk

UNHCR Office
KAMPALA
06.2014 - 07.2016

Prioritized and organized tasks to efficiently accomplish service goals.

  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Worked with cross-functional teams to achieve goals.
  • Provided support and guidance to colleagues to maintain a collaborative work environment.
  • Utilized various software and tools to streamline processes and optimize performance.
  • Operated equipment and machinery according to safety guidelines.
  • Completed day-to-day duties accurately and efficiently.
  • Updated and maintained databases with current information.

Education

Bachelor of Arts - Social Worker And Community Development

KYAMBOGO UNIVERSITY
KAMPALA - UGANDA
01-2016

High School Diploma -

St. Mary's College Lugazi
Lugazi - Bwikwe
12-2011

Skills

  • Data entry
  • Database management
  • Microsoft Excel
  • Customer service
  • Cross-functional collaboration
  • Process optimization
  • Case management
  • Mental health assessment
  • Group therapy facilitation
  • Record keeping
  • Client education
  • Interpersonal communication
  • Conflict resolution &Team collaboration
  • Administrative support
  • Self-care strategies
  • Multitasking Abilities

Languages

English
Professional
kiswahili
Professional
kinyarwanda/kirundi/Kinyabwisha
Professional
Luganda
Professional

Certification

  • Learners permit
  • Greencard approved documents

Accomplishments

  • Awarded a Transcript of Bachelors of Arts in Social Work and Community Development
  • High School Diploma award certificate

Affiliations

· Conducted psychosocial assessment for beneficiary needs and plan appropriate to address the identified psychosocial needs.

· Provided psychosocial support to clients based on informed consent and continuous follow up recommended.

· Conducted counselling session to beneficiaries, care givers and children through individual, group and family-based approach with relevant services based on specific solutions of the client.

· Referrals were made to other service points depending on the client’s issue and this was in coordination with the existing referring system in place. Additionally, daily, weekly and monthly documentation in line with the organization coding were fully followed.

· Mentoring the staffs and self-care and stress management through clinical supervision and team building exercise.

· Development of MHPSS Working group and case management team to improve on the wellbeing of the clients.

Together with colleagues at the organisation we managed to develop a tool for district local governments as a guide on adapting MH-GAP to prevent and respond to mental distress, neurological and substance abuse in their communities. Currently under review, edits and designing

Custom

·I am qualified personnel with adequate volunteer and work experience in urban, peri-urban and rural hard to reach communities, with adequate knowledge and skills, protection and sustainable community led development. I am self-driven, honest, patient, team worker, reliable, result driven and hardworking. Ready all the time to learn the new concepts of the organization I work for and mind on building the image of the organization.

References

References available upon request.

Timeline

Social Worker Case Manager

American Refugee Committee, ARC
04.2019 - 12.2022

Data Entry Clerk

UNHCR Office
06.2014 - 07.2016

Bachelor of Arts - Social Worker And Community Development

KYAMBOGO UNIVERSITY

High School Diploma -

St. Mary's College Lugazi

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