Elizabeth Navarro
Murrieta,CA
Summary
Dynamic Assistant Manager at DOMINÓS with a proven track record in enhancing customer satisfaction through exceptional service and effective problem-solving. Skilled in team leadership and inventory management, I foster a collaborative environment that boosts employee morale and drives repeat business. Committed to maintaining high standards of workplace safety and operational efficiency.
Overview
2
2
years of professional experience
Work History
Assistant Manager
DOMINÓS
10.2023 - Current
- Collaborated with team to ensure adherence to food safety standards and quality control.
- Trained new employees on company policies and customer service protocols.
- Assisted in managing daily operations and staff schedules for optimal efficiency.
- Resolved customer complaints effectively, enhancing overall satisfaction ratings.
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Oversaw daily operations to maintain store cleanliness and organization.
- Maintained compliance with health and safety regulations, ensuring safe environment for both staff and customers.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Generated repeat business through exceptional customer service.
- Promoted teamwork within the workplace by encouraging collaboration among staff members on various project tasks.
- Boosted employee morale by recognizing outstanding performance and celebrating team accomplishments.
Education
High School Diploma -
Southwest High Scool
San Diego, CA06.1994
Skills
- Customer service
- Money handling
- Team leadership
- Decision-making
- Customer rapport
- Sales reporting
- Multitasking and organization
- Workplace safety compliance
- Employee supervision
- Coaching and mentoring
- Inventory management
- Multitasking Abilities
- Staff training
- Customer relations
- Problem-solving
- Time management
- Team motivation
- Staff training and development
- Staff supervision
- Task delegation
Languages
Spanish
Native or Bilingual
Timeline
Assistant Manager
DOMINÓS
10.2023 - Current
High School Diploma -
Southwest High Scool