Elizabeth Nicholo
Prescott,MI
Summary
Dynamic Resident Care Specialist Trainer at Hale Creek Manor with expertise in vital sign monitoring and emotional support. Proven ability to enhance resident well-being through effective communication and problem-solving skills. Committed to maintaining patient dignity and safety while delivering compassionate care and facilitating engaging activities for improved quality of life.
Overview
7
7
years of professional experience
Work History
Resident Care Specialist Trainer
Hale Creek Manor
Hale, MI
01.2021 - Current
- Helped clients stay happy and healthy by providing mental and emotional support.
- Monitored vital signs, weight, and other health indicators of residents.
- Reported any unusual incidents or changes in behavior observed while caring for a resident.
- Reviewed dietary requirements of each resident and ensured meals were prepared accordingly.
- Planned and served meals and snacks to patients according to prescribed diets.
- Supplied, collected and emptied patient bedpans on frequent basis.
- Documented information in patient charts and communicated status updates to interdisciplinary care team.
- Collected specimens from patients for laboratory testing purposes.
- Turned and repositioned bedridden patients to prevent bedsores.
- Assisted nurses with wound care for pressure ulcers, bed sores and surgical site wounds.
- Encouraged social interaction among residents through organized recreational activities.
- Developed relationships with current and prospective families within the community.
- Communicated with patients to determine feelings, need for assistance or social and emotional support.
- Aided residents with ambulation and use of walkers, canes and wheelchairs.
- Worked closely with family members to ensure they are informed about any changes in the resident's condition or treatment plan.
- Provided daily assistance to residents with activities of daily living, such as dressing and bathing.
- Assisted residents with daily living activities as designated in care plans.
- Organized games and other activities to engage clients and offer mental stimulation.
- Assisted with lifting patients to move on or off beds, examination tables and surgical tables.
- Ensured that all safety protocols are followed while providing care to the residents.
- Dressed, groomed and fed patients with limited physical abilities to support basic needs.
- Organized and administered medications on schedules to alleviate symptoms and improve quality of life.
- Kept medical supply room and patient rooms stocked with necessary supplies, equipment and instruments.
- Maintained accurate records of resident care services and medication administration.
- Provided emotional support for residents coping with illness or disability.
- Provided physical support to assist patients with bathing, dressing and toileting.
- Safeguarded patient privacy with strict adherence to HIPAA protocols.
- Transported specimens, laboratory items or pharmacy items, verifying proper documentation and delivery to authorized personnel.
- Answered patient call signals and signal lights to determine patients' needs.
- Encouraged independence by assisting residents with self-care tasks such as grooming and hygiene.
- Assisted in administering medications according to physician orders and facility policies.
- Performed light housekeeping duties and laundry services for residents.
- Reminded patients to take prescribed medications or nutritional supplements.
- Preserved patient dignity and rights and demonstrated sensitivity to cultural diversity.
- Supported daily living activities by serving meals, feeding, ambulating and turning over and positioning patients.
- Requested and restocked supplies in tub rooms, linen storage and resident personal areas.
- Measured and recorded food and liquid intake and output, reporting changes to medical or nursing staff.
- Assisted in the development of individualized care plans for each resident.
- Provided close monitoring and observation of at-risk patients.
- Responded quickly to emergency situations and assisted medical staff during crises.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
Housekeeper
MidMichigan Medical Center - West Branch
West Branch, Michigan
08.2018 - 01.2021
- Adhered to daily cleaning schedules and updated as needed based on demand.
- Moved beds, sofas and small furniture to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
- Assisted in laundry services including washing, drying, and folding linens.
- Stocked amenities such as soap, shampoo and toilet paper in guest rooms.
- Emptied trash receptacles throughout the property.
- Prepared rooms for meetings and arranged decorations, media equipment and furniture for social or business functions.
- Ensured that all health standards were met during cleaning operations.
- Used appropriate personal protective equipment and supplies when handling hazardous waste or chemicals.
- Observed proper use of chemicals when cleaning various surfaces.
- Rendered detailed and timely cleaning services while working in fast-paced environment with multiple interruptions.
- Followed safety procedures when handling hazardous materials.
Education
High School Diploma -
Ogemaw Heights High School
West Branch, MI06-2016
Skills
- Vital sign monitoring
- Medication administration
- Patient care documentation
- Wound care assistance
- Patient privacy compliance
- Emotional support
- Time management
- Safety protocol adherence
- Problem solving
- Basic life support
- Ambulation support
- Feeding assistance
- Personal hygiene assistance
- Willingness to learn
- Patient hygiene management
- Housekeeping tasks
- Geriatric care
- Observation documentation
- Dressing assistance
- Unit supply maintenance
- Activities of daily living ADL support
- CPR certification
- Supply restocking
- Time management abilities
- Blood pressure measurement
- Diabetes management
- Memory care
- Catheter monitoring
- Palliative care
References
References available upon request.
Timeline
Resident Care Specialist Trainer
Hale Creek Manor
01.2021 - Current
Housekeeper
MidMichigan Medical Center - West Branch
08.2018 - 01.2021
High School Diploma -
Ogemaw Heights High School
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