Summary
Overview
Work History
Education
Skills
Certification
Volunteer Experience
Timeline
Generic

ELIZABETH NOELLE WOOD

Charlotte,NC

Summary

Results-driven professional in retail sales, known for high productivity and efficient task completion. Well-versed in customer service, inventory management, and sales strategy development. Excel at communication, problem-solving, and adaptability, ensuring exceptional customer experiences and team collaboration.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Associate

Wawa
Kearny, NJ
04.2021 - 12.2025
  • Assisted customers with selecting items and answering questions about products.
  • Stocked shelves with merchandise and ensured product displays were neat and orderly.
  • Computed purchases and received and processed cash or credit payment.
  • Built relationships with customers by providing friendly customer service.
  • Answered store and merchandise questions and led customers to wanted items.
  • Handled incoming calls from customers regarding orders or other inquiries.
  • Managed inventory and supplies to ensure materials were available when needed.
  • Exceeded customer satisfaction by finding creative solutions to problems.
  • Prioritized and organized tasks to efficiently accomplish service goals.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Managed time effectively to ensure tasks were completed on schedule and deadlines were met.

Restaurant Team Member

Chipotle
Bloomfield, NJ
09.2018 - 04.2021
  • Cleaned cooking equipment after use according to safety protocols.
  • Wiped down tables and removed trash and dirty plates to provide clean, welcoming dining environment.
  • Assembled and served meals according to specific guest requirements.
  • Stocked front-of-house supplies such as napkins, utensils, straws.
  • Developed rapport with guests and assisted in generating repeat business by providing exceptional customer service.
  • Prepared food items such as salads, sandwiches, desserts, as needed.
  • Monitored temperatures of prepared food and cold-storage areas.
  • Trained new employees on restaurant procedures and plating techniques.
  • Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
  • Followed restaurant guidelines in regards to food safety and hygiene to prevent illness.

Shift Leader

Moe's Southwest Grill
Clifton, New Jersey
11.2015 - 07.2017
  • Operated cash register efficiently.
  • Advanced to shift leader following positive evaluation.
  • Organized and delegated daily tasks to team members in order to ensure efficient operations.
  • Maintained safe food handling practices to prevent germ spread.
  • Monitored temperatures of prepared food and cold-storage areas.
  • Refilled condiments, napkins and server workstations.
  • Maintained accurate records of sales transactions using POS system software.
  • Conducted regular performance reviews with team members in order to identify areas of improvement.
  • Monitored inventory levels of food and beverage items to ensure adequate supplies were available for service.
  • Made meals in accordance with company standards and requirements.
  • Supervised the cleaning of dining areas, restrooms, kitchen equipment, and floors in order to maintain a safe and sanitary environment for customers and staff alike.
  • Counted cash on hand at shift change and closing to determine shortages or overages and prepare bank deposit statements.

Education

High School Diploma -

Bloomfield Tech High School
Bloomfield, New Jersey
06.2015

Skills

  • Strong Verbal Communication
  • Building Client Partnerships
  • Dedicated Customer Support
  • Rapid Learner
  • Reliable Access Manager
  • Resourceful Problem Solver
  • Service Excellence
  • Cash handling
  • Regulatory compliance
  • Quality assurance
  • Staff training

Certification

06/01/15, I have a certificate in heating, ventilation, and air conditioning (HVAC). Throughout my time in high school, I worked on several copper, sheet metal, and PVC pipe projects, collaboratively and independently.

Volunteer Experience

01/14-07/15 I volunteered at Roberto Clemente Elementary School in Newark, NJ where my responsibilities included:

  • Supported various travel expeditions.
  • Organized and managed the distribution of classroom materials.
  • Collaborated in organizing classroom environment.
  • Provided support to children who needed help understanding lessons.
  • Assisted teachers in the classroom by helping students with their work.
  • Kept track of teaching materials and regularly stocked school supplies.
  • Maintained a safe environment for all students in the classroom.
  • Promoted positive relationships between students by encouraging kindness and respect.
  • Participated in class discussions and activities to help keep students engaged.

Timeline

Associate

Wawa
04.2021 - 12.2025

Restaurant Team Member

Chipotle
09.2018 - 04.2021

Shift Leader

Moe's Southwest Grill
11.2015 - 07.2017

High School Diploma -

Bloomfield Tech High School

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ELIZABETH NOELLE WOOD