Elizabeth Nunez
Clackamas,Oregon
Summary
Bilingual, results-driven Leasing Manager with over 5 years of experience in property management, specializing in driving occupancy, increasing resident retention, and leading high-performing teams
Overview
7
7
years of professional experience
Work History
Leasing Manager
Greystar Real Estate Management
Happy Valley, OR
07.2022 - Current
- Led leasing processes, improving tenant acquisition and retention strategies.
- Developed marketing strategies to enhance property visibility and drive occupancy rates.
- Trained and mentored leasing staff on best practices and customer service excellence.
- Analyzed market trends to adjust pricing models and optimize revenue potential.
Leasing Professional
Greystar Real Estate Management
Happy Valley, OR
07.2021 - 07.2022
- Mediated tenant disputes related to noise disturbances and parking violations.
- Conducted property tours for prospective tenants, delivering comprehensive information on key features.
- Maintained accurate, detailed records to ensure compliance with reporting requirements.
- Managed rent collection and maintained accurate records of resident payments and information using Entrata.
- Facilitated communication between property owners and tenants regarding expectations, paperwork, payments, and logistical arrangements.
Customer Service Representative
BakeMark
Portland, Oregon
01.2021 - 07.2021
- Assisted customers with setting appointments, special order requests, and arranging merchandise pick-up.
- Investigated and resolved accounting, service and delivery concerns.
- Provided excellent customer care by responding to requests, assisting with product selection and handling ordering functions.
- Consulted with outside parties to resolve discrepancies and create effective solutions.
- Processed 60-70 invoices and credits each day and mailed documentation to clients.
Front Desk Receptionist
The Camp Transformation Center
Milwaukie, Oregon
11.2019 - 01.2021
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Received packages and mail at front desk and dispersed to correct employees.
- Welcomed patrons and immediately offered assistance by asking open-ended questions.
- Maintained financial accuracy by collecting deposits, fees and payments.
Leasing Professional
Amc Llc Apartment Management Consultants
Happy Valley, Oregon
09.2019 - 11.2019
- Marketed property to local businesses through collateral, emails and phone calls.
- Escalated any major issues to property manager for immediate remediation.
- Assisted prospective tenants in paperwork completion and other logistics, facilitating smooth move-in processes and effective communication.
- Contracted maintenance workers based on tenant needs and emergencies, acting quickly to maintain tenant satisfaction.
- Toured property with prospective tenants and provided wealth of information in regards to its key features.
Education
Clackamas High School
Clackamas, OR06.2017
Skills
- Sensitive Information Handling
- Telephone etiquette
- Verbal and written communication
- Office organization
- Office management
Languages
Spanish
Native or Bilingual
Timeline
Leasing Manager
Greystar Real Estate Management
07.2022 - Current
Leasing Professional
Greystar Real Estate Management
07.2021 - 07.2022
Customer Service Representative
BakeMark
01.2021 - 07.2021
Front Desk Receptionist
The Camp Transformation Center
11.2019 - 01.2021
Leasing Professional
Amc Llc Apartment Management Consultants
09.2019 - 11.2019
Clackamas High School