Elizabeth O'Donnell
Orrington,ME
Summary
Dynamic Shelter Navigator with a proven track record at Preble Street, excelling in crisis intervention and conflict resolution. Demonstrated strong decision-making and multitasking abilities while maintaining confidentiality and professionalism. Skilled in data entry and relationship building, committed to providing compassionate support to individuals in need.
Overview
33
33
years of professional experience
Work History
Shelter Navigator
Preble Street
02.2025 - Current
- Exercised strong decision-making skills during high-stress emergency scenarios while adhering to company policies and procedures.
- Provided crisis intervention services for distressed clients by listening empathetically and offering appropriate resources or referrals.
- Input data into spreadsheets and databases.
- Purchased and maintained office supplies.
- Assisted with client intake processes, conducting interviews and gathering necessary documents for accurate recordkeeping.
Shelter Navigator
Penobscot Community Health Center
01.2001 - 02.2025
- Utilized problem-solving skills to de-escalate volatile situations and resolve conflict.
- Enforced rules and regulations in accordance with program guidelines while maintaining respect for resident autonomy.
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
- Provided compassionate and empathetic support to individuals in need of shelter services
- Participated in ongoing professional development opportunities aimed at enhancing skill sets relevant to working within a shelter setting.
Cook
Acadia Hospital
01.1992 - 01.2001
- Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
- Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients.
- Assisted in inventory management and ordering supplies, maintaining adequate stock levels for efficient kitchen operations.
- Managed time by organizing and prioritizing kitchen duties to prepare and serve food quickly.
- Oversaw grill, stove, and oven, and cleaned equipment after every shift.
Education
High School Diploma -
Bangor High School
Bangor, ME06-1992
Skills
- Team coordination experience
- Emergency response training
- Multitasking Abilities
- Excellent communication
- Reliable and punctual
- Team collaboration
- Relationship building
- Data entry
- Confidentiality understanding
- Self motivation
- Professionalism
Timeline
Shelter Navigator
Preble Street
02.2025 - Current
Shelter Navigator
Penobscot Community Health Center
01.2001 - 02.2025
Cook
Acadia Hospital
01.1992 - 01.2001
High School Diploma -
Bangor High School
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