A Business Analyst with 5 years of experience, managing all phases of the Software Development Life Cycle (SDLC), Proficient in both agile and waterfall methodologies, adept at eliciting, analyzing, and documenting business requirements and functional specifications. Skilled in configuration, testing, and release of customizations in Health member experience. Proven ability to improve and automate existing tools and processes to meet growing customization demands. I am Skilled in facilitating meetings, collaborating with stakeholders, and executing project deliverables to ensure client satisfaction. I have excellent communication and interpersonal skills, with a track record of successful team leadership and negotiation. I am seeking opportunities to apply analytical thinking and problem-solving skills in a dynamic and challenging business environment.
COMPETENCY/SKILLS
User Stories Acceptance Criteria User Acceptance Testing Requirement Analysis
Meeting Facilitation Backlog Management Software Methodology (Agile, Waterfall) Project
Management Tool (Jira, Basecamp) Software Development Lifecycle (SDLC) Requirement
Management Tools (IBM Rational, Microsoft Visio, Lucidchart, Confluence) Analytic and Reporting
Tools (Google Analytics, Adobe Analytics, Tableau, Power BI, Google Data Studio) Testing and
Quality Assurance Tools (TestRail, Katalon Studio) Automation Tool (Azure DevOps) Content
Management System (WordPress, Drupal, Adobe Experience Manager, Sitecore)
Miro Slack Microsoft Teams Jira MS Visio Salesforce Snagit Microsoft Tools SharePoint
ERP Application Development
SKILLS: Problem Solving Skills Critical Thinking Decision-Making Skills Analytical and Critical Thinking
Relationship Building & Team Leadership Negotiation Communication and Interpersonal Skills
Enterprise Software