Elizabeth Olson
Mankato,MN
Summary
Successfully manages high volumes of loan documentation in fast-paced environments with demanding productivity, funding and customer satisfaction targets. Familiar with correspondent and government loans. Comfortable working alone or with team members to accomplish tasks and enhance processes.
Overview
16
16
years of professional experience
Work History
Real Estate Processor
Hometown Credit Union
Faribault, Minnesota
06.2022 - Current
- Coordinated documentation requirements with clients and third-party vendors.
- Maintained organized electronic files for all completed transactions.
- Assisted underwriters by providing required information and clarification.
- Collaborated with team members to streamline operational workflows effectively.
- Resolved discrepancies related to titles or other issues that arose during the processing period.
- Managed multiple files simultaneously while ensuring compliance with all federal and state regulations regarding real estate transactions.
- Ordered payoffs from existing lenders when necessary.
- Prepared closing documents and coordinated with title companies to facilitate closings.
- Verified legal descriptions of properties were correct prior to closing.
- Ensured all required disclosures were properly distributed to parties involved in a transaction.
- Reviewed loan documents, such as credit reports and appraisals, to ensure accuracy and completeness.
- Oversaw complete real estate closing process and adhered to all related process guidelines, company standards, and title requirements.
- Mastered escrow process, title process, financial transactions, company policies and procedures and regulatory requirements.
- Managed funds, ensuring proper handling of deposits and disbursements.
- Assisted in resolving issues related to escrow accounts and transaction discrepancies.
- Maintained detailed records of all transactions for audit purposes.
- Provided exceptional customer service by addressing client inquiries promptly.
- Processed payments related to mortgage loans, taxes, insurance premiums and other fees associated with the sale of a property.
- Provided customer service to clients regarding questions about their escrow accounts or transactions involving them.
Mortgage Closing Specialist
Trustone Financial Credit Union
Plymouth, MN
07.2015 - 02.2022
- Examined and verified information in loan application and closing documents.
- Scanned and uploaded loan and related documents into system.
- Prepared and delivered loan documents to title and escrow teams.
- Carried out pre-funding and funding functions.
- Communicated with departments, lending officers and title companies to coordinate closing documents
- Maintained fast-paced schedule by consistently providing satisfactory application approval turnaround times.
- Reviewed and uploaded documents to third-party lenders and government loan programs
Lending Processor
Trustone Financial Credit Union
Plymouth, MN
03.2012 - 07.2015
- Checked member loan applications, evaluated completeness and pinpointed additional information required.
- Ordered and prepared documents necessary for loan to close in compliance.
- Examined and verified information in loan application and closing documents.
- Organized, filed and maintained customer, department and regulatory loan records.
- Worked with third-party vendors to order required documentation.
- Scanned and uploaded loan and related documents into system.
- Prepared and delivered loan documents to title and escrow teams.
Teller
Trustone Financial Credit Union
Golden Valley, MN
06.2009 - 03.2012
- Maintained confidentiality of bank records and client information.
- Ordered checks, placed stop payment orders and conducted additional special services for customers.
- Adhered to financial services security and audit procedures.
- Trained employees on cash drawer operation.
- Directed specific questions to appropriate branch personnel.
- Issued and redeemed money orders, cashier checks, traveler's checks and savings bonds.
- Entered customer transactions into computers to record transactions and issue computer-generated receipts.
- Handled cash transactions, balanced cash drawers, performed loan payments and issued cashier's checks.
- Cashed customer checks, verified identification and checked account balances in accordance with bank policy.
Education
High School Diploma -
Willmar Senior High School
Willmar, MN06.1998
Skills
- Dependable and trustworthy
- Team and member driven
- Detail oriented
- Problem solver
References
References available upon request.
Timeline
Real Estate Processor
Hometown Credit Union
06.2022 - Current
Mortgage Closing Specialist
Trustone Financial Credit Union
07.2015 - 02.2022
Lending Processor
Trustone Financial Credit Union
03.2012 - 07.2015
Teller
Trustone Financial Credit Union
06.2009 - 03.2012
High School Diploma -
Willmar Senior High School