Elizabeth O'Neill
Binghamton
Summary
Office Assistant with expertise in employee onboarding, training, and database management. Proven ability in conflict resolution and enhancing customer service excellence. Strong commitment to compliance through effective reporting and organizational skills.
Overview
2
2
years of professional experience
Work History
Office Assistant
Binghamton University
Binghamton
05.2025 - Current
- Processed new hire paperwork, including background checks and I-9 forms.
- Updated HR databases with employee changes in position, salary, and personal information.
- Prepared materials and reports for compliance audits.
- Responded promptly to requests from external agencies regarding employment verifications.
- Conducted orientation sessions for new hires to provide basic information about company policies and procedures.
- Provided administrative support to Human Resources department staff members, including filing, data entry and other clerical tasks.
- Maintained filing systems, ensuring documents were organized and easily accessible.
- Performed data entry tasks into various computer systems accurately and efficiently.
- Greeted visitors, determined their needs and directed them to the appropriate personnel.
- Maintained confidentiality of sensitive information and documents.
- Reviewed files, records and other documents to obtain information or respond to requests.
- Collected and entered payment data into system, maintaining complete confidentiality and accuracy.
- Helped prepare reports related to employee attendance and performance metrics.
Bar Manager
Irish Kevins
Johnson City
07.2023 - Current
- Trained and supervised staff on drink preparation and customer service standards.
- Developed seasonal drink menus reflecting current trends and customer preferences.
- Performed opening and closing duties including restocking supplies.
- Greeted customers and provided excellent customer service.
- Developed good working relationships with fellow employees through effective communication.
- Operated cash register and Point of Sale (POS) system for transactions and made proper change for cash transactions.
- Managed cash drawer at the end of each shift ensuring accuracy of funds received.
- Resolved customer complaints in a professional manner.
- Implemented health and safety protocols to ensure a clean work environment.
- Organized promotional events to enhance customer engagement and bar visibility.
- Collaborated with kitchen staff to align food and beverage offerings effectively.
- Maintained detailed inventory of bar supplies and stocked work areas.
- Created promotional materials such as flyers or posters to advertise specials or upcoming events.
Education
Susquehanna Valley High School
Conklin, NY06-2022
Associate Of Applied Science (AAS) - Health Studies
SUNY Broome Community College
Binghamton, NYSkills
- Employee onboarding and training
- Database management
- Customer service excellence
- Conflict resolution strategies
- Attention to detail
- Time management skills
- Event planning and coordination
- Critical thinking abilities
- Teamwork and collaboration
References
References available upon request.
Timeline
Office Assistant
Binghamton University
05.2025 - Current
Bar Manager
Irish Kevins
07.2023 - Current
Susquehanna Valley High School
Associate Of Applied Science (AAS) - Health Studies
SUNY Broome Community College