Elizabeth Orozco-Cole
EL CAJON,CA
Summary
Dynamic leader with a proven track record at A1 Cleaning At Your Service, enhancing brand reputation and driving substantial business growth. Skilled in strategic visioning and operational excellence, I excel in inspirational leadership and meticulous attention to detail. Demonstrated success in fostering client relationships and talent development, ensuring operational efficiency and customer satisfaction.
Overview
22
22
years of professional experience
Work History
CEO
A1 Cleaning At Your Service
San Diego, CA
08.2006 - Current
- Achieved company growth by implementing strategic plans and streamlining operations.
- Managed partnerships and strategic business relationships by negotiating contract terms and handling conflicts.
- Developed key operational initiatives to drive and maintain substantial business growth.
- Enhanced brand reputation with effective marketing campaigns and public relations efforts.
- Performed thorough cleaning tasks with strong attention to detail.
Housekeeping Assistant Manager
Days Inn Hotel
Kingman, AZ
01.2003 - 01.2006
- Enhanced guest satisfaction by providing thorough and efficient cleaning services in guest rooms and common areas.
- Ensured a welcoming environment for guests by keeping all areas clean, tidy, and wellmaintained.
- Proactively addressed potential housekeeping issues by conducting regular inspections and initiating corrective actions as needed.
- Provided exceptional service during high-occupancy periods, maintaining quality standards despite increased demands.
- Demonstrated attention to detail when performing deep-cleaning tasks, resulting in outstanding room condition upon completion.
Chief Operating Officer
Abandon Records
San Diego, CA
08.2005 - Current
- Oversaw day-to-day operations to keep organization running smoothly while meeting business goals.
- Mentored team members by sharing knowledge, offering guidance, and providing constructive feedback; fostering a culture of continuous learning and development within the organization.
- Oversaw day-to-day operations across multiple departments, ensuring timely delivery of projects and streamlined workflows.
- Guided teams through periods of significant change by providing clear communication and decisive leadership during transitions.
Education
High School Diploma -
Grossmont High School
La Mesa, CA05.2002
Skills
- Effective decision making
- Operational excellence
- Customer focus
- Strategic visioning
- Talent development
- Succession planning
- Inspirational leadership
- Client relationship building
- Business development
- Business administration
- Project management
- Goal setting
- MIssion and vision
- Business planning
- Revenue growth
- A to detail
- Spotless cleaning skills
- Performance and skills
- Keeping customers satisfied and coming back
Languages
Spanish
Full Professional
Timeline
CEO
A1 Cleaning At Your Service
08.2006 - Current
Chief Operating Officer
Abandon Records
08.2005 - Current
Housekeeping Assistant Manager
Days Inn Hotel
01.2003 - 01.2006
High School Diploma -
Grossmont High School