Summary
Overview
Work History
Education
Skills
Timeline
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Elizabeth Ortiz

Tolleson,AZ

Summary

Seasoned Food Service Manager adept at optimizing department operations by maximizing efficiency, performance and cost controls. Strong communicator and strategic planner with excellent conflict management abilities. Built exceptional rapport with vendors to support consistent and favorable inventory replenishment.

Overview

18
18
years of professional experience

Work History

Food Service Operations Manager

Chartwells Compass Group
Phoenix , AZ
10.2011 - Current
  • Managed inventory and rotated food products in storage to avoid spoilage and waste.
  • Adhered to company food, safety, quality and sanitation policies.
  • Reviewed daily task list with employees and assigned tasks for completion.
  • Created monthly reports on sales figures, budgeting, staffing needs and other operational areas.
  • Promoted safe working conditions by monitoring safety procedures and equipment.
  • Priced and ordered food products, kitchen equipment and food service supplies.
  • Ensured compliance with all health regulations regarding food handling, sanitation and storage.
  • Inspected restrooms and dining and serving areas to foster cleanliness and proper setup.
  • Rotated and replenished products in display cases.
  • Negotiated contracts with vendors for better pricing on equipment and supplies.
  • Reviewed quality control processes regularly to identify areas needing improvement.
  • Developed new recipes that met customer demand for healthier options.
  • Consistently maintained high levels of cleanliness, organization, storage and sanitation of food and beverage products to ensure quality.

Production Line Worker

Ping Inc
Phoenix, AZ
04.2006 - 07.2011
  • Recorded shipment data for reporting, accounting or recordkeeping purposes.
  • Compared and verified identifying information of outgoing shipments.
  • Unpacked and examined incoming shipments to confirm consistency with records and routed materials to appropriate department.
  • Provided guidance and technical assistance to other departments within the organization regarding logistics issues.
  • Supervised a team of 5-10 shipping clerks in daily operations.
  • Scheduled large shipments and planned logistics to reserve sufficient storage space for incoming items.

Education

High School Diploma -

Trevor Brown High School
Phoenix, AZ
05-2002

Skills

  • Customer Service
  • Operations Management
  • Team Development
  • Quality Control

Timeline

Food Service Operations Manager

Chartwells Compass Group
10.2011 - Current

Production Line Worker

Ping Inc
04.2006 - 07.2011

High School Diploma -

Trevor Brown High School

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Elizabeth Ortiz