Elizabeth Ottenheimer
Richmond,VA
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level real estate agent position. Ready to help team achieve company goals.
Overview
14
14
years of professional experience
Work History
Sales Executive
Paramount Builders
09.2023 - Current
- Served as a KOHLER designer, consulting with clients on the remodel of their bathrooms with the use of KOHLER Luxstone, as a knowledgeable expert using the Kohler design app.
- Boosted sales revenue by cultivating strong client relationships and implementing effective sales strategies in in-home sales appointments.
- Achieved sales goals including sales volume bonuses over three consecutive months/ net sales per lead issued highest in Richmond office for two months.
Shop Coordinator
Clay People
11.2019 - 05.2020
- Monitored safety stock levels and established order policies to balance inventory surpluses with customer demand.
- Managed client accounts including fulfilling orders and regular billing
- Maintained routine communication with clients to assess overall satisfaction, resolve complaints, and promote new offerings.
- Addressed each customers' needs and wants to recommend suitable product options.
Assistant Manager
Caffenated Coffee Co.
03.2019 - 07.2019
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Mentored team members to enhance professional development and accountability in workplace.
- Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
Middle School Art Teacher
After School All Stars
11.2018 - 04.2019
- Managed art room supplies, equipment and resources to maintain consistent supply for projects.
- Inspired students and assisted in developing creativity and self-expression through various art forms and media.
- Taught classes on painting, collage, and color theory.
- Developed and implemented various thematic lesson plans, utilizing age-appropriate material and focusing on relevant topics.
Barista
Haddon Hill Cafe
06.2018 - 02.2019
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.
- Recommended products based on solid understanding of individual customer needs and preferences.
- Operated espresso machines and commercial coffee brewers to create beverages.
- Completed successful daily cash audits to correctly balance drawers at end of shifts.
Craft Cocktail Bartender
Boulettes Larder
03.2018 - 07.2018
- Maintained impeccably clean, attractive and well-stocked bar area.
- Kept bar stocked with liquors, juices and garnishes for drinks.
- Prepared custom drink orders by accurately measuring and mixing house ingredients.
- Assisted with inventorying beverage stock and bar supplies.
- Mixed unique and interesting cocktails for customers, including bar specials.
- Prepared garnishes by evenly slicing and pitting fruits.
Shoe Shine Sales
A Shine & Co.
11.2015 - 10.2017
- Serviced multiple customers at once, multi-tasked and enthusiastically handled special projects, including expert leather care and shoe burnishes.
- Selected, recommended, and helped obtain or locate merchandise based on customer desires and needs.
- Met or exceeded sales targets and quotas to contribute to overall sales goals and revenue of company.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Listened to customer needs and desires to identify and recommend optimal products.
Studio Assistant
The Potters Studio
03.2015 - 10.2015
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Managed time efficiently in order to complete all tasks within deadlines.
- Helped Maintain and Develop Studio materials and resources, including glaze testing and clay reconstitution.
- Operated studio electric kilns containing student and member greenware.
Wardrobe Consultant and Sales
In-House Boutique
06.2013 - 04.2014
- Greeted customers, identified needs and provided product advice.
- Assisted customers with selecting clothing items and accessories based on individual needs.
- Encouraged customers to find accessories and other upsell items to complete ensembles.
Estate Sales Assistant
Luxe Fine Art Appraisers
04.2012 - 04.2013
- Gathered and prepared sales materials in preparation for sales
- Curated antiques and fine jewelry for regular monthly sales
- Assisted in sales and product awareness at monthly warehouse events.
- Assisted in staging and selling for estate sales in clients' homes.
Fine Art Consultant
Catharine Hiersoux Gallery
03.2012 - 04.2013
- Managed Curation and Sale of the Collected Paintings of the late artist, Arne Hiersoux, founder of The North Face and mid-century abstract painter.
- Protected interests of client from predatory offers and facilitated the sale of 10 major works totaling $40k.
- Assisted client in her ceramic studio including all tasks relevant to the maintenance of a functioning pottery studio.
Fine Art Consultant and Coordinator
Clars Auction Gallery
10.2010 - 11.2011
- Worked with Clients in the consignment of Fine Arts and Antiques for Auction
- Assisted in creating valuations for optimal results at auction
- Researched authenticity of works of Fine Art for sale at auction including inquiring artist foundations and time in the art library at UC Berkeley
- Assisted clients in phone bids on high end jewelry at monthly auctions.
- Catalogued, curated, and staged fine art for optimized viewing at auction.
Education
Bachelor of Arts - Studio Arts
University of California - Davis
Davis, CA06.2010
Skills
- Inventory Management
- Deal Negotiations
- Operational Efficiency
- Program Implementation
- Administrative Support
- Deadline Management
- Task Delegation
- Customer Preferences
Timeline
Sales Executive
Paramount Builders
09.2023 - Current
Shop Coordinator
Clay People
11.2019 - 05.2020
Assistant Manager
Caffenated Coffee Co.
03.2019 - 07.2019
Middle School Art Teacher
After School All Stars
11.2018 - 04.2019
Barista
Haddon Hill Cafe
06.2018 - 02.2019
Craft Cocktail Bartender
Boulettes Larder
03.2018 - 07.2018
Shoe Shine Sales
A Shine & Co.
11.2015 - 10.2017
Studio Assistant
The Potters Studio
03.2015 - 10.2015
Wardrobe Consultant and Sales
In-House Boutique
06.2013 - 04.2014
Estate Sales Assistant
Luxe Fine Art Appraisers
04.2012 - 04.2013
Fine Art Consultant
Catharine Hiersoux Gallery
03.2012 - 04.2013
Fine Art Consultant and Coordinator
Clars Auction Gallery
10.2010 - 11.2011
Bachelor of Arts - Studio Arts
University of California - Davis
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