Summary
Overview
Work History
Education
Skills
Affiliations
Accomplishments
Certification
Languages
References
Timeline
Generic

Elizabeth Pack

San Pedro,CA

Summary

Dynamic retail professional with a proven track record at SAS Retail Services, excelling in visual merchandising and customer service. Adept at creating engaging displays that drive sales and enhance brand visibility. Strong team collaboration and effective communication skills foster positive relationships, ensuring seamless operations and customer satisfaction.

Overview

18
18
years of professional experience
1
1
Certification

Work History

Retail Service Merchandiser

SAS Retail Services
Los Angeles, California
08.2025 - Current
  • Executed product displays to enhance brand visibility in retail environments.
  • Collaborated with store management to align merchandising strategies with sales goals.
  • Organized promotional materials to drive customer engagement and traffic.
  • Maintained cleanliness and organization of merchandise areas for optimal presentation.
  • Provided feedback on product placement to improve customer experience and sales flow.
  • Assisted in implementing seasonal merchandising plans across multiple locations.
  • Resolved customer complaints in a timely manner while adhering to company policies.
  • Ensured compliance with all applicable laws, regulations, policies and procedures.
  • Collaborated with other departments within the organization to ensure smooth operations.
  • Performed daily inventory checks and restocked shelves as needed.
  • Assisted customers with selection of products based on their individual needs.
  • Identified areas where improvements could be made in order to enhance efficiency.
  • Communicated regularly with regional managers about store performance metrics.
  • Conducted regular store visits to assess product placement, merchandising, pricing and promotional displays.
  • Developed and maintained relationships with customers to ensure satisfaction and repeat business.
  • Participated in seasonal promotions such as holiday sales events, clearance sales.
  • Created effective visual displays that showcased products in an attractive manner.
  • Rotated products from stockroom out to department sales floor according to seasonal plans, promotional schedules, and style rotation plan.
  • Communicated and coordinated execution of planograms with store management.
  • Reorganized sales floor to promote sales, displaying high demand products in prime locations.
  • Created visual displays to showcase products in interactive and engaging way.
  • Displayed products to drive sales, using knowledge of consumer and market trends.
  • Placed prices and descriptive signage to enhance displays and promote items.
  • Displayed promotional material such as signs and banners.
  • Displayed appropriate signage for products and sales promotions to inform customers of best deals.
  • Drove sales by developing engaging displays in high-traffic store areas.
  • Used creative merchandising technique to highlight managed brands and draw comparisons to competitor products.
  • Ensured compliance with all safety and store operational protocols during merchandise setup.
  • Maintained a clean and organized retail environment to enhance shopping experience.
  • Fostered strong relationships with store staff and management to ensure smooth operation of merchandising activities.

Teacher aid

LAUSD
Los Angeles, California
06.2025 - Current
  • Assisted teachers with classroom management and student engagement activities.
  • Supported individual students with learning disabilities during lessons and assessments.
  • Prepared instructional materials and resources for daily classroom use.
  • Supervised students during lunch and recess to ensure safety and positive interactions.
  • Collaborated with teachers to develop tailored lesson plans for diverse learners.
  • Maintained organized records of student progress and behavior for teacher review.
  • Communicated effectively with parents about student needs and classroom activities.
  • Implemented educational games and activities to reinforce learning objectives in class.
  • Supervised children and participated with children in activities.
  • Established positive relationships with students, parents, fellow teachers and school administrators.
  • Contributed to positive, educational setting by delivering gentle discipline and promoting student success.
  • Worked one-on-one with special needs students to help navigate through school challenges.
  • Helped students master learning concepts through one-on-one and small group tutoring.
  • Assisted teachers with lesson preparation and curriculum implementation.
  • Helped teachers with material generation, lesson plan development, class preparation, scheduling, exam distribution and student mentoring.
  • Provided individualized and small group support to reinforce classroom topics and promote student learning.
  • Tutored and assisted children individually and in small groups to help master assignments and reinforce learning concepts.
  • Helped students master assignments and reinforced learning concepts presented by teachers.
  • Assessed student learning styles and understanding of material to redirect and optimize teaching strategies.
  • Created and maintained a safe and engaging learning environment for all students.
  • Supported classroom teacher in managing a diverse classroom of students.
  • Implemented classroom rules and procedures to maintain discipline and order.

Courtesy Clerk

Albertsons
Carson, California
01.2019 - 06.2019
  • Assisted customers with inquiries and directed them to appropriate departments.
  • Stocked shelves and organized products for easy customer access.
  • Maintained cleanliness of checkout areas and shopping carts.
  • Processed customer transactions efficiently at the register.
  • Collaborated with team members to ensure smooth store operations.
  • Monitored inventory levels and reported restocking needs to management.
  • Provided exceptional service during peak hours to enhance customer experience.
  • Educated customers on promotions and store policies for informed purchases.
  • Provided excellent customer service by being friendly and courteous at all times.
  • Packaged or bagged purchases and assisted customers with in-vehicle loading.
  • Assisted with price checks, go-backs, and replenishing supplies.
  • Oversaw collection shopping carts from parking lot to maintain clean, organized area.
  • Directed customers to product locations throughout store to help find requested items.
  • Maintained cleanliness of checkout area by sweeping floors and wiping down counters.
  • Greeted customers and provided assistance in locating items.
  • Worked as part of a team to meet daily goals for stocking shelves, cleaning.
  • Followed best practices for bagging items in reusable, plastic and paper bags.
  • Took unwanted items from checkout to proper location.
  • Stocked shelves with merchandise, rotated products, and removed expired items.
  • Assisted customers with product selection and answered questions about store policies.
  • Carried out special orders requested by customers promptly and efficiently.
  • Demonstrated knowledge of store layout to assist customers in finding desired items quickly.
  • Delivered exceptional customer service by greeting customers and directing to desired items.
  • Promptly responded to customer requests or complaints in an appropriate manner.
  • Answered questions about current, seasonal and special sales.
  • Established good working relationships with other departments to promote smooth flow of products and services throughout store.
  • Resolved customer complaints and issues to promote overall satisfaction and improve service.
  • Supervised return of exchanged or unwanted items to correct shelf locations and organized display arrangements.
  • Restocked shelves after each purchase was completed to keep inventory levels accurate.
  • Organized promotional displays to attract customers' attention.
  • Assisted in unloading trucks containing incoming stock or supplies.
  • Organized backroom areas for efficient storage of merchandise.
  • Ensured safety by monitoring the parking lot for any suspicious activity.
  • Verified that prices on shelf tags matched those listed on computer system.
  • Operated a cash register to process payments from customers.
  • Processed returns and exchanges according to company policy.
  • Inspected customer bags to ensure no shoplifting occurred.
  • Greeted customers in a friendly and professional manner.
  • Provided excellent customer service by answering questions and addressing concerns.
  • Checked expiration dates on products regularly and removed outdated items from shelves.
  • Stocked shelves with merchandise according to company guidelines.
  • Followed proper food safety procedures when stocking refrigerated items.
  • Maintained a neat and orderly work area at all times.
  • Engaged in conversation with customers to understand needs, resolve issues and answer product questions.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Enhanced productivity and customer service levels by anticipating needs and delivering outstanding support.
  • Presented existing and prospective customers with valuable service or product information to aid in decision-making.
  • Recommended improvements in products, service and billing methods to management to prevent future problems.
  • Exceeded established service goals while leveraging customer service, sales and employee management best practices.
  • Conferred with customers by telephone or in person to provide information about products or services and take orders.
  • Mentored junior team members and managed employee relationships.
  • Provided top quality control and eliminated downtime to maximize revenue.
  • Collaborated with sales team members to stay current on inventory levels and resolve item issues.
  • Improved product knowledge on continuous basis to provide optimal service and achieve sales quotas.
  • Promoted available products and services to customers during service, account management and order calls.
  • Supported sales team members to drive growth and development.
  • Strengthened customer retention by offering discount options.
  • Liaised between customers and retail buyers to expedite orders and meet customer demands.
  • Increased customer satisfaction ratings by effectively answering questions, suggesting effective solutions, and resolving issues quickly.

peschool teachers assistant

Pacific Coast Montesorri
Lomita, California
06.2007 - 08.2009
  • Assisted teachers in preparing classroom materials and organizing supplies.
  • Supported daily activities and ensured a safe learning environment for children.
  • Engaged children in play-based learning to promote social skills development.
  • Helped maintain cleanliness and orderliness of classroom and play areas.
  • Observed children's behavior and reported any concerns to lead teacher.
  • Encouraged positive interactions among children during group activities.
  • Facilitated transitions between activities to ensure smooth daily routines.
  • Participated in training sessions to learn effective teaching strategies and classroom management techniques.
  • Supported lead teacher with daily classroom activities.
  • Monitored students to observe behavior, enforce rules, and maintain safety.
  • Assisted with or led story time by reading books to children.
  • Maintained clean, well-kept classroom to encourage children to create, explore and play with confidence.
  • Maintained daily records of activities, behaviors, meals, and naps.
  • Instructed and assisted students during craft activities.
  • Arranged classroom furniture and learning materials to keep areas neat.
  • Helped facilitate indoor and outdoor play, parent-teacher conferences and keeping classroom clean with diligent attention to each support task.
  • Made and distributed nutritious snacks by preparing and dividing into portions.
  • Organized student items by labeling and documenting collection.
  • Identified early signs of emotional and developmental problems in children and brought up problems to parents.
  • Planned and supervised games and other recreational activities for students.
  • Kept track of teaching materials and regularly stocked school supplies.
  • Backed up lessons with personal support, small group instruction and hands-on activities.
  • Assisted in preparing lesson materials and bulletin board displays.
  • Took class attendance and recorded absences.
  • Observed student performance and recorded academic and attendance.
  • Developed detailed inventory of equipment and school supplies.
  • Distributed pencils, paper, textbooks and workbooks to students.

Education

High School Diploma -

Torrance Adult School
Torrance, CA
05-2025

Some College (No Degree) - Child Development

Los Angeles Harbor College
Wilmington, CA

Skills

  • Classroom management
  • Visual merchandising
  • Customer service
  • Team collaboration
  • Learning support
  • Lesson planning
  • Product merchandising
  • Visual displays
  • Conflict resolution
  • Inventory control
  • Shelf organization
  • Event promotion
  • Effective communication
  • Stock control
  • Store layout design
  • Pricing strategy
  • In-store support
  • Multitasking capacity
  • Active listening
  • Trend awareness
  • Self motivation
  • Display model assembly
  • Store layouts
  • Stock rotation
  • Merchandise planning
  • Promotional strategies
  • In-store event promotion
  • Inventory management
  • In-store event display management
  • Decision-making
  • Communication
  • Multitasking Abilities
  • Teamwork and collaboration
  • Goal setting
  • Overstock management
  • Pricing and shelf labeling
  • New store setups
  • Team building
  • Excellent communication
  • Time management abilities
  • Cleaning and sanitizing

Affiliations

  • I love help others
  • clean
  • orginize
  • cook

Accomplishments

  • High school diploma

Certification

High school diploma

Languages

English
Elementary

References

References available upon request.

Timeline

Retail Service Merchandiser

SAS Retail Services
08.2025 - Current

Teacher aid

LAUSD
06.2025 - Current

Courtesy Clerk

Albertsons
01.2019 - 06.2019

peschool teachers assistant

Pacific Coast Montesorri
06.2007 - 08.2009

High School Diploma -

Torrance Adult School

Some College (No Degree) - Child Development

Los Angeles Harbor College

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