ELIZABETH PADGETT
Customer Service/Sales Manager
Houston,Texas
Summary
Dedicated professional with a strong foundation in customer service and crisis response. Known for fostering trust-based relationships through clear communication and empathy, enhancing client engagement and accountability. Committed to creating positive experiences and maintaining a calm presence in challenging situations.
Overview
19
19
years of professional experience
Work History
Certified Personal Trainer & Nutrition Coach
AGELESS BEAUTY by LIZ
Houston
04.2018 - Current
- Delivered personalized coaching and support to diverse clients, enhancing their fitness and nutrition journeys.
- Established trust-based relationships through empathy and clear communication, fostering client engagement and accountability.
- Maintained a calm, encouraging presence while guiding individuals through physically and emotionally demanding situations.
- Demonstrated leadership, reliability, and strong people skills.
- Coordinated community mentorship programs empowering women, promoting personal development and confidence.
- Completed an intensive, long-term program demonstrating discipline, accountability, and personal growth.
- Later hired as staff, supporting residents with empathy, structure, and clear communication.
- Professional artist with experience presenting work publicly.
- Conducted individual and group training sessions to enhance physical performance.
- Evaluated client progress through assessments and feedback sessions.
Office Manager
The Law Office of Richard Marsh
Houston
03.2016 - 07.2024
- Coordinated scheduling and appointments for attorneys and clients to optimize workflow and increase availability.
- Assisted team members with administrative tasks and coordinated projects to enhance overall office efficiency.
- Managed correspondence, ensuring timely communication through emails, phone calls, and mail delivery.
- Assisted in billing processes and maintained client accounts.
Corporate Director of Marketing/Woman's Director
Teen Challenge Of Texas
San Antonio
04.2007 - 10.2010
- Directed marketing campaigns, enhancing awareness of available resources and services in the community.
- Developed strategic partnerships with community organizations, increasing program outreach and engagement.
- Coordinated fundraising efforts, securing resources for program sustainability and growth.
- Managed budgetary allocations for various departmental projects and initiatives.
- Oversaw staff training programs to ensure compliance with organizational standards.
Education
High School Diploma -
Some College (No Degree) - Organizational Behavior
Colorado Technical University
Colorado City, COSkills
- Passenger safety and compliance
- Customer service excellence
- Crisis response and de-escalation
- Clear professional communication
- Team collaboration
- First aid awareness
- Emotional intelligence
- Adaptability and learning
- Conflict Resolution
References
Available upon request
Personal Information
Title: Relationship Building with Excellent Communication Skills
Timeline
Certified Personal Trainer & Nutrition Coach
AGELESS BEAUTY by LIZ
04.2018 - Current
Office Manager
The Law Office of Richard Marsh
03.2016 - 07.2024
Corporate Director of Marketing/Woman's Director
Teen Challenge Of Texas
04.2007 - 10.2010
High School Diploma -
Some College (No Degree) - Organizational Behavior
Colorado Technical University