Elizabeth Padgett
Lexington,SC
Summary
Claims professional with over 35 years' experience with both carriers and Third Party Administrators who delivers excellent customer service to clients and carrier partners. I have a diverse background handling a high volume of workers’ compensation claims in multiple jurisdictions.
Overview
1
1
Certification
4
4
years of post-secondary education
38
38
years of professional experience
Work History
Claims Examiner
Sedgwick
Lexington, SC
03.2011 - Current
- Evaluated claims for accuracy and compliance with company policies to ensure adherence to standards.
- Managed claims across 25+ accounts in 3 jurisdictions by prioritizing tasks based on urgency.
- Delivered exceptional customer service to clients by communicating information and actively listening to concerns.
- Reviewed and adjusted claims to facilitate fair and timely settlements.
Claims Representative
Specialty Risk Services
Columbia, SC
06.1995 - 03.2011
- Processed insurance claims efficiently for various policy types.
- Evaluated claim documents for accuracy and completeness.
- Communicated with clients to gather additional information and clarify details.
- Assisted in training new team members on claims procedures.
- Provided quality customer service to assigned, insured and claimants throughout claims process to deliver timely service to customers.
Claims Representative
Hartford Insurance Group
Columbia, SC
09.1988 - 06.1995
- Evaluated claim documents for accuracy and completeness.
- Processed insurance claims efficiently for various policy types.
- Communicated with clients to gather additional information and clarify details.
Education
BBA - Business Management
College of William And Mary
Williamsburg, VA 08.1984 - 08.1988
Skills
- Claims management
- Document Analysis
- Time Management
- Attention to detail
- Team collaboration
- Quality assurance
Certification
- American Educational Institute, Inc. Workers Compensation Claims Law Specialist, September 2000
Affiliations
- Women’s Basketball Team, College of William and Mary, 1984-1988
Timeline
Claims Examiner
Sedgwick
03.2011 - Current
Claims Representative
Specialty Risk Services
06.1995 - 03.2011
Claims Representative
Hartford Insurance Group
09.1988 - 06.1995
BBA - Business Management
College of William And Mary
08.1984 - 08.1988