Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Elizabeth Padilla

Elizabeth Padilla

Dallas,TX

Summary

Experienced administrative professional with a strong background in office management, scheduling, and communication. Skilled in efficiently handling multiple tasks to ensure smooth operations and support executive teams. Team collaboration and adaptability drive the achievement of organizational goals, while reliability fosters a positive work environment. Proficient in managing front desk activities to maintain a welcoming atmosphere for clients, utilizing strong organizational skills and attention to detail to streamline office operations. Knowledge of effective communication techniques and customer service principles enhances visitor experiences.

Overview

13
13
years of professional experience

Work History

Receptionist/Recruiting Administrative Assistant

Staff-Up
11.2024 - Current
  • Greeted and welcomed visitors, providing a positive first impression of the company
  • Managed a high volume of incoming calls, efficiently routing them to the appropriate departments
  • Scheduled appointments and maintained calendars.
  • Maintained an organized front desk area, including managing visitor sign-in process.
  • Handled sensitive documents with confidentiality and discretion, maintaining strict adherence to privacy policies
  • Assisted senior recruiters in sourcing and screening candidates for various positions
  • Conducted initial phone screenings to assess candidate qualifications and fit for specific roles
  • Maintained applicant tracking system, ensuring accurate and up-to-date candidate information
  • Scheduled interviews and coordinated logistics between candidates and hiring managers
  • Managed job postings on various job boards and social media platforms to attract qualified candidates

Front Desk Receptionist/Administrative Assistant

Walker Engineering, Inc. - Corporate Headquarters
11.2023 - 11.2024
  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
  • Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
  • Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.
  • Supported administrative tasks such as filing, data entry, and document preparation for more efficient office workflow.
  • Handled sensitive customer information with confidentiality, adhering to company privacy guidelines.
  • Organized and maintained files and records to ensure up-to-date documentation.
  • Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
  • Assisted in onboarding new employees, providing training materials, and coordinating orientation schedules to ensure a smooth integration into the team.
  • Maintained inventory of office supplies and placed orders.

Bilingual CSR/Receptionist

Conns Distribution Center
06.2021 - 10.2022
  • Greeted visitors and provided them with assistance.
  • Answered incoming customer inquiries in Spanish and English, providing accurate information and solutions.
  • Identified and analyzed complex problems to develop effective solutions.
  • Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
  • Maintained a neat reception area by organizing materials and tidying up furniture.
  • Performed data entry tasks into various computer systems accurately and promptly.
  • Updated daily log book with information about visitors entering the premises.
  • Managed all incoming mail distribution, courier services, faxes, and photocopying documents as requested.
  • Ensured that all necessary forms were completed accurately before submitting them for processing.
  • Provided excellent customer service at all times while interacting with both internal and external customers.
  • Maintained accurate inventory records using a computerized tracking system.
  • Worked closely with third-party delivery team to ensure customers were satisfied with delivery.
  • Resolved customer complaints in a professional manner while adhering to company policies and procedures.
  • Maintained daily records of customer interactions, comments, and complaints for future reference.

Receptionist

Biznesale Corporation
10.2018 - 11.2020
  • Answered incoming calls in a professional and polite manner, responding to customer queries or directing them to the relevant department.
  • Scheduled appointments for clients, customers, and other visitors.
  • Maintained a neat reception area by organizing materials and tidying up furniture.
  • Organized daily office operations such as filing paperwork, ordering supplies, and setting up meeting spaces.
  • Managed the distribution of incoming mail, faxes, and packages
  • Data entry into computer database
  • Assisted with the coordination of events including booking venues, and catering services.
  • Prepared documents such as reports, memos, letters, contracts, using Microsoft Office Suite applications.
  • Created spreadsheets to track customer information such as contact details and preferences.
  • Responded promptly to emails from customers and other departments within the organization.

CSR/Cashier

K&G Fashion Superstore
05.2012 - 10.2018
  • Greeted customers and answered any questions they had about the store's products and services.
  • Operated cash register efficiently and accurately, and processed payments by cash, check, credit card, gift card, or automatic debit.
  • Counted money in the cash drawer at the beginning of the shift to ensure that amounts were correct and had sufficient change.
  • Issued receipts, refunds, credits or change due to customers.
  • Processed returns and exchanges of merchandise in accordance with store policies.
  • Answered incoming calls and directed them to the appropriate department or individual.

Education

High School Diploma -

David W Carter High School
Dallas, TX
06.2013

Skills

  • Data entry
  • Organizational skills
  • Paperwork Processing
  • Multitasking
  • Dependable and Responsible
  • Google doc
  • Flexible and Adaptable
  • Fluent in Spanish
  • Time Management
  • Bilingual Spanish
  • Customer service
  • Microsoft Office
  • Appointment scheduling
  • Clerical support
  • Professional demeanor
  • Service-oriented mindset
  • Performance improvement
  • Filing
  • Computer skills
  • Multilingual
  • Office administration
  • File organization
  • Computer proficiency
  • Critical thinking
  • Strong problem solver
  • Invoice processing

Languages

Spanish
Full Professional

Timeline

Receptionist/Recruiting Administrative Assistant

Staff-Up
11.2024 - Current

Front Desk Receptionist/Administrative Assistant

Walker Engineering, Inc. - Corporate Headquarters
11.2023 - 11.2024

Bilingual CSR/Receptionist

Conns Distribution Center
06.2021 - 10.2022

Receptionist

Biznesale Corporation
10.2018 - 11.2020

CSR/Cashier

K&G Fashion Superstore
05.2012 - 10.2018

High School Diploma -

David W Carter High School

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