Results-oriented professional with experience in retail and sales. Skilled in driving sales and delivering exceptional customer service while managing multiple responsibilities. Committed to enhancing customer satisfaction and supporting business growth. Willing to relocate.
Work History
Freelance Photographer
4 Years 10 Months
Myself | 12.2021 - Current
Captured high-quality photographs for diverse clients, enhancing their branding through impactful event, portrait, and product imagery
Applied advanced lighting techniques to produce visually compelling images, maximizing aesthetic appeal in any setting
Collaborated closely with clients to understand their vision and requirements, ensuring client satisfaction and delivering on their expectations
Oversaw photography process from pre-production planning through post-production editing, ensuring timely delivery of polished final images
Captioner
3 Years 11 Months
Caption Call | 01.2018 - 12.2021
Caption Call - Captioner. Job responsibilities include captioning at the center for the hard of hearing. Utilized the Dragon program to create captions for hard of hearing telephones at clients' homes. Ensured correct captioning and accurate transfer of captions to customers' caption phones. Getting good scores on practice tests that help with accuracy while on the floor captioning real live calls. Collaborated with team lead to identify areas for improvement in captioning performance.
Transcribed live telephone conversations with precision, ensuring accurate captions for hearing-impaired customers.
Operated captioning software to deliver real-time text during complex calls and fast-paced exchanges.
Verified speaker intent and corrected caption errors to maintain clear, compliant communication.
Teacher's Aide
2 Years 11 Months
Noah Webster Schools Pima | 01.2014 - 12.2016
Supervised and directed educational and physical activities, dedicating full time and additional hours to support children's development.
Assisted instructors during lessons to enhance student engagement. Also assisted on the playground outside in all weather supervising all of the children.
Supported lead teachers with classroom instruction, behavior management, and student engagement.
Reinforced lesson objectives through small-group and one-on-one academic assistance.
Monitored students during activities, transitions, and supervised campus settings.
Customer Service Clerk
2 Years 3 Months
Fry's/Kroger Foods | 09.2012 - 12.2014
Engaged with customers to resolve issues, helped them locate and transport products, organized shelf stocking, enhanced store presentation, and prioritized customer safety.
Processed returns, exchanges, and refunds following Kroger service desk policies.
Resolved customer inquiries, complaints, and price discrepancies at front end with professionalism and accuracy.
Maintained organized service area, replenished supplies, and supported smooth customer flow.
Education
High school diploma
Horizon High School | Scottsdale, AZ | 05-2015
- Photography
Paradise Valley Community College | Phoenix, AZ | 01-2018