Elizabeth Pasquale, CMP

• Initiated vendor relationships with industry partners for hotels, audio visual, and procurement.
• Negotiated favorable contracts with vendors, securing optimal pricing and services for all aspects of meetings.
• Introduced standards for planning and onsite procedures to ensure efficient communication and actionable tasks at conferences.
• Served as the primary point of contact for event planning/conference committees, addressing inquiries, concerns, and requests.
• Engaged with all stakeholders including Board of Directors, Volunteers and Sponsors.
• Regularly communicated with clients to provide updates, gather feedback, and maintain client satisfaction as well as addressed or resolved any concerns or issues in a timely and professional manner.
• Managed RFP process to include compiling prospective event locations; conducting site visits with clients, and providing guidance on the final selection
• Develops detailed meeting specification sheets for room assignments and setups, food and beverage needs, a/v requirements, and all other ancillary services required to execute the meeting.
• Traveled to and managed all on-site execution at all assigned meetings.

• Managed and implemented a wide variety of meetings, events, and trade shows while maintaining a strong focus on customer service and quality education for multiple events per year.
• Execute virtual meetings to include sponsor asset collection, speaker training, and platform review.
• Contract negotiations with hotels, convention centers and wide
variety of vendors.
• Exhibit hall layout and management.
• Sponsorship creation, logistics and fulfillment.
• Vendor management: meeting room specs, AV, F&B, decorator,
security, temps, etc.
• Monitor operational expenses for all programs, budget and payment reconciliation.

• Managed and trained team of 3 other Convention Service Managers and 1 admin, providing clear direction and advocating on their behalf.
• Troubleshot issues that arose during events, implementing quick solutions to minimize disruptions without compromising guest experience.
• Developed strong relationships with clients and vendors, leading to repeat business opportunities and positive referrals.
• Continued servicing our largest clients in duties applicable to Convention Services role.

• Monitored events to ensure compliance with applicable regulation & laws as well as client satisfaction Managed client financial requirements, ensured proper billing & collection.

• Successfully liaised with all internal departments to execute client event needs, exceed expectations, and carry out property standards and policies.

• Developed strong relationships with clients, leading to repeat business opportunities and positive referrals.

• Detailed & circulate In-house event orders and supported catering sales managers in administrative duties.