Dynamic healthcare leader with extensive experience in the US Air Force, excelling in team management and operational efficiency. Proven track record in delivering high-quality patient care and crisis intervention, while effectively mentoring staff. Skilled in problem-solving and decision-making, ensuring optimal outcomes in fast-paced environments.
Directed clinic operations for 7 providers and 18 ancillary staff. Developed team workflows to enhance operational efficiency. Provided direct nursing care for 875 beneficiaries through telehealth encounters, face to face triage and case management. Collaborated with cross-functional teams to facilitate effective communication and coordination for safe patient care.
Commanded 12 member flight and directed daily execution of the delivery of healthcare to a flying community of 152 personnel. Provided direct nursing care to active duty beneficiaries through telehealth encounters, face to face triage and case management. Managed Medical Group's Nurse Advice line by conducting quality reviews and updates. Responded to medical emergencies and coordinated transfers to higher levels of care as needed. Collaborated with primary health clinic to provide nursing cross coverage as necessary.
Led 28 personnel across 5 product lines in support of 19,000 beneficiaries. Managed $455,000 in government contracts, and $910,000 in equipment. Provided direct nursing care for 1,800 enrollees. Coordinated routine and specialty care, assuring access to care standards and promoted safety pillars of a high reliability organization.
Delivered nursing care in integrated Army/Air Force 20 bed inpatient psychiatric unit. Provided crisis intervention, group therapy, mental health education and medication management. Assessed, coordinated, implemented, and evaluated psychiatric treatment for 770 patients annually. Led 12 staff as charge nurse in support of 7,300 bed days and $1,500,000 in services.
Delivered nursing care on 22-bed unit in Department of Defense's largest medical treatment facility, sole Level 1 Trauma Center. Executed diagnostic and therapeutic orders, collaborated with doctors, discharge planners and ancillary health services to optimize patient outcomes. Supervised 11 staff members over 440 hours total as charge nurse. Steered narcotic audits and accounted for $125,000 drug inventory.
BLS (2024), PALS (2024), ALS (2024), TNCC (2024)