Summary
Overview
Work History
Education
Timeline
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Elizabeth Paul

Parma,Ohio

Summary

A highly motivated and goal-oriented professional committed to setting high expectations and driving growth in the field of work. With a proven track record of success, consistently striving to set higher standards and achieve outstanding results. Eager for improvement and to contribute my skills in the work force.

Overview

4
4
years of professional experience

Work History

Outsourcing Tech

Ricoh
07.2023 - Current
  • Verifying and inputting healthcare provider and members information into our computer database
  • Researching and rerouting digitalized medical records into designated categories
  • Following strict HIPPA guidelines by maintaining confidentiality and applying safeguards into my work routine
  • Consistently meeting companies daily productivity goal
  • Training new hires on everything stayed above

Shift Lead

Dairy Queen
06.2022 - 08.2023
  • Duties include same as crew member and trainer
  • Handling customer complaints/issues such as giving refunds and taking special requests
  • Leading by example to ensure coworkers are working towards higher productivity
  • Being entrusted with opening and closing tasks such as putting money tills in their designated area, putting together/cleaning machinery
  • Assigning coworkers to their designated work stations and clean up jobs
  • Quality checking cleanup jobs before closing for the night

Trainer

Dairy Queen
02.2022 - 08.2023
  • Duties include same as a crew member
  • Teaching newcomers our policies and work procedure
  • Assisting new hires at their designated work station to ensure they are familiarized with our products, machinery and computer system
  • Providing helpful tips and tricks while motivating new hires to try tasks on their own

Crew Member

Dairy Queen
03.2021 - 02.2022
  • Make high quality products in an efficient manner
  • Consistently engage with customers with hospitality and energy
  • Maintaining a clean store by following our companies high expectations

Education

N/A - General Studies

Cuyahoga Community College
Cleveland, OH

High School Diploma - General Courses

Normandy High School
Parma, OH
05.2022

Timeline

Outsourcing Tech

Ricoh
07.2023 - Current

Shift Lead

Dairy Queen
06.2022 - 08.2023

Trainer

Dairy Queen
02.2022 - 08.2023

Crew Member

Dairy Queen
03.2021 - 02.2022

N/A - General Studies

Cuyahoga Community College

High School Diploma - General Courses

Normandy High School

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Elizabeth Paul