Elizabeth Pena
San Jose
Summary
Reliable Floor Worker with strong work ethic and thriving with little supervision. Collaborative with excellent teamwork and communication skills. Enthusiastic attitude coupled with strengths in quality control.
Overview
13
13
years of professional experience
Work History
Damage Control
Capstone Logistics LLC.
Gilroy
08.2021 - 01.2022
- Completed damage control checks on items and contacted supervisor about removing orders according to company policy..
- Maintained records of inventory levels for all damage control supplies.
- Received incoming shipments, verifying quantity and quality of items against purchase orders.
- Ensured that stock was properly stored in designated areas according to safety regulations.
- Processed outbound shipments, including packing and labeling products for delivery.
- Loaded and unloaded trucks with pallet jacks or forklifts as needed.
- Operated computers to access information related to shipping activities.
- Maintained a clean work area by sweeping, dusting, mopping.
Service Assistant
Dennys Restaurant
Gilroy
11.2017 - 09.2019
- Assisted customers with product selection and ordering, providing helpful advice and information.
- Processed payments using a variety of methods, including cash, debit cards, and credit cards.
- Performed opening and closing duties as assigned, such as setting up the sales floor for business hours.
- Organized promotional displays for special events or holidays.
Sales Associate
Old Navy
Gilroy
10.2015 - 10.2016
- Assisted customers with product selection, sizing and styling.
- Processed transactions using a point-of-sale system.
- Maintained up-to-date knowledge of store merchandise and policies.
- Organized stockroom shelves according to size, color or style.
- Restocked shelves as needed to ensure sufficient inventory levels.
- Handled customer complaints in a professional manner.
- Suggested ideas for improving store operations and increasing profits.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Maintained cleanliness of store environment including floors, windows, displays.
- Answered incoming telephone calls to provide store, products and services information.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
Stock Manager
Chicos Tacos
Gilroy
08.2008 - 06.2009
- Maintained accurate inventory records and monitored stock levels.
- Conducted regular physical audits of warehouse products.
- Organized product shipments, ensuring timely delivery of goods.
- Monitored quality control procedures for incoming and outgoing merchandise.
- Resolved discrepancies between actual inventories and computer-generated records.
- Assisted in developing efficient storage solutions for optimal space utilization.
- Coordinated with store manager on inventory purchases, updates and replacements.
- Supervised activities of workers engaged in receiving, storing and shipping products or materials.
Education
GED -
Center For Employment Training -
Gilroy, CA03-1999
Skills
- Display Setup
- Money Handling
- Customer Service
- Product Merchandising
- Store Opening and Closing
- Conflict Resolution
- Professional Appearance
- POS System Operation
- Problem-Solving
- Teamwork
- Relationship Building
- Policy and Procedure Adherence
Timeline
Damage Control
Capstone Logistics LLC.
08.2021 - 01.2022
Service Assistant
Dennys Restaurant
11.2017 - 09.2019
Sales Associate
Old Navy
10.2015 - 10.2016
Stock Manager
Chicos Tacos
08.2008 - 06.2009
GED -
Center For Employment Training -