Elizabeth Peralta

As an Armed Service Technician I was in a position of trust to transport customer valuables in a safe and efficient manner in my designated area. I provided a high level of customer service while safe guarding our customers valuables. As apart of my job I take detailed records of everything I take possession of. I would also provide support in the branch in a dispatching role where I handled customer concerns and technical issues other technicians may be encountering. As apart of this role I would utilize multiple company software programs to support our customers and technicians.

As Department Supervisor at Dorney Park I was responsible for leading, training, orientating, and scheduling employees in my department. I would also provide customer service to all guests in the park and helped resolve any issues that our guest may be having. I was also apart of the recruiting process by participating in phone interviews with perspective future employees. I was also responsible for all ensuring the accuracy and completion of all paperwork and payroll assigned to our department.