Detail-oriented Crime Analyst adept at collecting and processing information. Strategic and organized with excellent verbal and written communication skills. Works collaboratively in high-pressure situations.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Crime Analyst
LA CLEAR
01.2023 - Current
Provide agents with useful and timely intelligence to support field operations.
Communicate with upper-level personnel on emerging threats.
Assist agents with officer safety to prevent blue on blue conflict.
Coordinate with other intelligence agencies to share information and resources.
Participate in team projects, which include quarterly bulletins and security control cards, demonstrating my ability to work collaboratively and effectively.
Patient Access Lead
Glendale Memorial ER
02.2018 - 05.2022
Review and approve documents such as canceled checks, sales reports, invoices, patient files, including insurance verifications
Answer telephones, take messages, and provide information about services
Review files, records, and other documents to obtain information to respond to requests
Schedule and confirm appointments for clients and customers/employees
Train new hire and educating them on department policies and practices.
Clerk
Los Angeles County Clerk’s Office
11.2016 - 12.2016
Maintained filing system and organized customer documents for easy retrieval of information.
Provided quality clerical support through data entry and email correspondence.
Utilized office management software to record and track customer information.
Reviewed files, records and other documents to obtain information to respond to requests.
Education
Diploma -
Mira Loma Christian High School
Riverside, CA
Phlebotomy License (W7N5C9W5) -
Regan Career Institute
El Monte, CA
Skills
MS Office (Word, Excel, & Outlook)
Bilingual (English/Spanish)
Excellent communication skills
Critical Thinking
Work well under pressure
Certification
LAHIDTA best practices for effective Crime Analysis.
IECIAA Investigative case studies.
Bureau of Justice Assistance Criminal intelligence systems operating policies.