Elizabeth Perez
Hialeah,FL
Summary
Customer-focused and practiced Bookkeeper known for speed, accuracy and versatility, with eagerness to learn and master new processes. Team player committed to delivering clear and relevant financial data to right people at right time. Proactively anticipates needs, steps up to develop useful reports and enthusiastically helps recipients understand and apply complex submittals.
Overview
4
4
years of professional experience
Work History
Bookkeeping Assistant
Mariam Davis DPM, Foot Care
Miami, FL
12.2023 - Current
- Maintained accurate records of financial transactions and organized ledgers.
- Assisted with scheduling appointments for clients and visitors.
- Maintained an organized reception area and ensured that all guests were attended to promptly.
- Managed incoming and outgoing mail, courier services, faxes and other correspondence.
- Assisted with preparing reports, presentations and other documents as requested by management staff.
- Provided administrative support such as filing documents, photocopying and scanning materials.
- Handled cash transactions accurately, balancing the register at the end of each shift.
- Coordinated travel arrangements for employees and visitors when required.
- Updated customer information in databases regularly to ensure accuracy of records.
- Welcomed patrons to front desk and engaged in friendly conversations while conducting check-in process.
Patient Access Representative
Hialeah Hospital
Hialeah, FL
12.2021 - 11.2023
- Processed patient admissions and registrations according to established procedures
- Verified insurance coverage for services provided by the facility
- Performed pre-registration functions such as verifying demographic information and collecting co-payments and deductibles
- Assisted with scheduling outpatient appointments
- Assisted with preparing daily cash reports and deposits for the accounting department
- Reviewed authorization requests for accuracy and completeness
- Processed prior authorization requests in accordance with departmental guidelines
- Verified insurance authorizations with payers via telephone or web-based systems
- Kept track of monthly reports, Excel logs, and audits for our department management team and other departments.
Parking Assistant
VPNE
Miami, FL
11.2019 - 11.2021
- Directed staff in the daily operations of a parking lot, including scheduling and assigning tasks.
- Monitored customer service levels to ensure that all customers were satisfied with their experience.
- Maintained records of transactions, such as time sheets, cash receipts, and permit sales.
- Reviewed financial statements regularly to monitor budget performance against expectations.
- Oversaw the development of marketing materials aimed at promoting available parking options.
- Implemented systems for tracking lost items recovered from vehicles parked in the lot.
- Supervised valet staff, ensuring all tasks were completed in a timely and efficient manner.
- Scheduled shifts for team members and managed time off requests.
- Investigated incidents involving damage or theft of property or vehicles.
Education
Associate of Arts - Graphic Design
Miami Dade College
Miami, FL01-2020
High School Diploma -
Hialeah-Miami Lakes Senior High School
Hialeah, FL04-2018
Skills
- QuickBooks
- Excel
- Customer Service
- Multitasking and Organization
- Team Collaboration
- Database Search and Data Entry Skills
- Resolving Problems
- Friendly and Outgoing
- Employee Scheduling
- Problem-Solving
- Staff Training and Development
- Cash Handling
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Timeline
Bookkeeping Assistant
Mariam Davis DPM, Foot Care
12.2023 - Current
Patient Access Representative
Hialeah Hospital
12.2021 - 11.2023
Parking Assistant
VPNE
11.2019 - 11.2021
Associate of Arts - Graphic Design
Miami Dade College
High School Diploma -
Hialeah-Miami Lakes Senior High School
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