Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
• Serve as the primary point of contact for all client interactions, ensuring a seamless and responsive customer experience from initial contact through project completion.
• Manage project scheduling, coordinating efficiently between clients and operational teams to ensure timely execution of painting projects.
• Oversee assignment of crews to various projects, optimizing resource allocation and crew utilization to meet client needs and company efficiency targets.
• Conduct thorough follow-ups post-project completion to ensure customer satisfaction and facilitate the prompt collection of payments.
• Develop and maintain strong relationships with new and existing clients, contributing to a 20% increase in customer retention.
• Implement customer service protocols that enhanced client communication and streamlined project management processes, increasing overall customer satisfaction by 30%.
• Assisted artist Fred Schmidt-Arenales in the creation and development of a sculpture for his new collection showcased at the end of the residency.
• Supported the artist in various stages of sculpture making, including preparing materials, constructing, and finalizing artistic details.
• Collaborated closely with the artist to understand artistic concepts and translate them into tangible art pieces.
• Participated in discussions, gaining insights into contemporary art practices and enhancing my artistic skills and knowledge.