ELIZABETH PEREZ
Summary
Dedicated and reliable professional with over 10 years of experience in customer service, team leadership, animal care, and facility management. Bilingual in English and Spanish with strong communication, organizational, and problem-solving skills. Experienced in managing staff, handling customer relations, administering pet medications, and maintaining high standards in fast-paced environments.
Overview
16
16
years of professional experience
Work History
Professional Dog Sitter
01.2010 - Current
- Provide pet sitting, dog walking, drop-in visits, and overnight care.
- Build trusted relationships with pet owners while ensuring quality care for pets.
Kennel Manager
The Royal K9
07.2021 - 05.2026
- Manage daily operations of the facility and supervise staff.
- Create employee schedules and oversee workflow efficiency.
- Ensure cleaning protocols and safety standards are maintained.
- Administer medications and insulin injections to pets as needed.
- Handle customer service, reservations, check-ins/check-outs, and facility tours.
Kennel Attendant / Front Desk / Manager
Country Care Pet Resort
08.2015 - 01.2021
- Provided daily care for boarding and grooming pets.
- Administered medications and insulin injections.
- Managed reservations, customer inquiries, and front desk operations.
- Conducted facility tours and coordinated pet check-ins/check-outs.
- Performed laundry, sanitation, and general facility maintenance.
Assistant Manager / Cashier
Wendy’s
04.2015 - 05.2016
- Supervised crew members and assisted with daily operations.
- Managed cash handling, opening and closing procedures.
- Worked in cashier, drive-thru, food preparation, and inventory roles.
- Maintained excellent customer service in a fast-paced environment.
Server / Housekeeper
Cambridge Court Assisted Living
04.2014 - 01.2015
- Assisted residents with dining services and daily needs.
- Took and delivered meal orders while providing friendly customer service.
- Maintained cleanliness of resident apartments and common areas.
Education
Bethesda University
High School Diploma - undefined
Valley High School
01-2011
Skills
- Team Leadership & Supervision
- Customer Service
- Cash Handling & Cashier Operations
- Staff Scheduling & Training
- Bilingual (English/Spanish)
- Animal Care & Pet Handling
- Medication Administration (Including Insulin Injections)
- CPR & First Aid Certified (Cat/Dog)
- Housekeeping & Sanitation
- Front Desk Operations
- Basic Computer Skills
- Reliable & Trustworthy
- Fast Learner & Strong Work Ethic
Timeline
Kennel Manager
The Royal K9
07.2021 - 05.2026
Kennel Attendant / Front Desk / Manager
Country Care Pet Resort
08.2015 - 01.2021
Assistant Manager / Cashier
Wendy’s
04.2015 - 05.2016
Server / Housekeeper
Cambridge Court Assisted Living
04.2014 - 01.2015
Professional Dog Sitter
01.2010 - Current
High School Diploma - undefined
Valley High School
Bethesda University