Elizabeth Perkins
Caney,KS
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. I've had experience in a variety of job tasks from patient care as a Home Health Aid to office responsibility's. Safety Unit Inspector, Medical Records clerk, Front office check in and check out positions, to my current role as back office (Office Operations Assistance) I work in a very busy office with Multiple call line's, experienced in typing and computers. We work out of Cerner and Athena. I'm very reliable and dependable. I've been with my current employer for 27 yrs.
Overview
27
27
years of professional experience
Work History
Office Operations Assistant- Back Office
Ascension Medical Group
11.2019 - Current
- Manage processing of paperwork to support office productivity.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
- Assisted coworkers and staff members with special tasks on daily basis.
- Manage scanning system, entered data and completed other clerical tasks.
- Answered multi-line phone system and transferred callers to appropriate staff member.
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
- Schedule appointments for patient's.
- Block schedules and send out calls when needed.
- Enter Home Health 485 charges
- Work buckets if needed
- Medical records requests
- Fax out all signed physician orders.
- Cover the front office when needed. (either check in or check out)
- Call and follow up on Medication assistance programs for our patient's that are enrolled.
- Fix any corrections with insurance claims.
Office Operations Assistant-Check In & Check Out
Ascension Medical Group
11.2015 - 11.2019
- Check patient's demographics, and insurance information at check in. (call on insurances when needed)
- Schedule follow up appointments at check out.
- Daily deposit's and cash log entry.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
- Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
- Handled incoming calls professionally while directing callers to appropriate departments or personnel based on their needs or concerns.
- Managed filing system, entered data and completed other clerical tasks.
- Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
- Assisted coworkers and staff members with special tasks on daily basis.
- Improved customer satisfaction with prompt responses to inquiries, addressing concerns in a professional and timely manner.
- Managed daily office schedules and coordinate appointments. (block schedules when needed)
- Submit Medical Records requests to copying service.
- Scan in documents to patient's chart.
Medical Records Clerk
Jane Phillips Home Health
11.2013 - 11.2015
- Maintained patient confidence by keeping patient records information confidential.
- Processed medical records requests from outside providers according to facility, state and federal law.
- Scan in and attach all documents into the electronic medical records.
- All incoming reports and labs
- Faxed out all Home Health orders, and logged them in when we'd get them signed.
- Monthly Safety Unit inspector
- Check the stock of Medical Supplies and check for expired supplies.
- Answer incoming calls
- Daily deposit's for the bank.
Home Health Aide
Jane Phillips Home Health
08.1997 - 11.2013
- Assisted patients with dressing, grooming and feeding needs, helping to overcome and adapt to mobility restrictions.
- Traveled to clients' homes to complete healthcare services and promote continuity of care.
- Provided mobility assistance such as walking and regular exercising.
- Completed entries in log books, journals and care plans to accurately document and report patient progress.
- Record patient's vital signs at each visit and report anything out of range.
Education
CNA/ Home Health Aid Certification - CNA/ Home Health Aid
Coffeyville Technical School
Coffeyville, Ks01.1995
High School Diploma -
Caney Valley USD 436
Caney, Kansas05.1991
Skills
- Multitasking and Time Management
- Document and File Management
- Strong Organizational Skills
- Professional and Courteous
- Multi-Line Telephone Systems
- Schedule Management
- Problem Solving
- Electronic Records Management
- Order Placement
- Critical Thinking
- Fast Learner
- Customer Service
- Judgment and Decision Making
Timeline
Office Operations Assistant- Back Office
Ascension Medical Group
11.2019 - Current
Office Operations Assistant-Check In & Check Out
Ascension Medical Group
11.2015 - 11.2019
Medical Records Clerk
Jane Phillips Home Health
11.2013 - 11.2015
Home Health Aide
Jane Phillips Home Health
08.1997 - 11.2013
CNA/ Home Health Aid Certification - CNA/ Home Health Aid
Coffeyville Technical School
High School Diploma -
Caney Valley USD 436
Similar Profiles
Reginald Adams DOReginald Adams DO
Associate Physician at All Saints Ascension Medical Group/ Wisconsin Ave. Family Medical CenterAssociate Physician at All Saints Ascension Medical Group/ Wisconsin Ave. Family Medical Center
Layzalis MontanezLayzalis Montanez
Medical Assistant at Ascension Medical GroupMedical Assistant at Ascension Medical Group
Zulma ReyesZulma Reyes
Sterile Processing Technician at Ascension Medical GroupSterile Processing Technician at Ascension Medical Group
KATHLEEN MISCHLERKATHLEEN MISCHLER
Sterile Processing Supervisor/Certified Sterile Processing Technician at Ascension Medical GroupSterile Processing Supervisor/Certified Sterile Processing Technician at Ascension Medical Group
Olivia Gysel (Greenfield)Olivia Gysel (Greenfield)
Registered Nurse-OB at Ascension St. John Jane PhillipsRegistered Nurse-OB at Ascension St. John Jane Phillips