Elizabeth Phillips
Perkasie,PA
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
6
6
years of professional experience
Work History
Barista Shift Supervisor
Starbucks, Barista
Doylestown, PA
12.2022 - 01.2024
- Inspected coffee brewing equipment to ensure proper functioning.
- Conducted daily shift meetings with baristas to review objectives and customer service standards.
- Supervised and trained new baristas on all aspects of the job, including beverage preparation techniques, customer service protocols, cash handling procedures, and safety regulations.
- Monitored stock levels of coffee beans, syrups, cups, lids, and other supplies needed for operation.
- Maintained a clean and well-stocked work area throughout shifts.
- Assisted customers in selecting beverages based on their preferences.
- Resolved customer complaints in a polite and professional manner.
- Closed store by counting money at end of shift, restocking shelves and cleaning work areas.
- Performed opening duties such as setting up espresso machines for the day's operations.
- Provided support during peak hours by running drinks or helping out on the register.
Head Pastry Chef
The Inn at Barley Sheaf Farm
Buckingham, PA
03.2018 - 12.2022
- Developed, tested and implemented new recipes for pastries with a focus on quality and customer satisfaction.
- Ensured that work areas were kept clean and sanitary at all times.
- Created weekly menus according to seasonal ingredients availability.
- Conducted regular meetings with staff members to discuss ideas for improving efficiency of operations.
- Researched new trends in baking technology and techniques to stay ahead of competition.
- Analyzed customer feedback data to improve current products or develop new ones.
- Provided guidance on how best to display finished pastries so as to maximize sales potential.
- Assisted with menu planning by providing creative suggestions based on seasonal produce availability.
- Followed recipe measurement instructions to create delicious pastries, cakes and chocolates.
- Planned menu of desserts and pastries to complement savory entree items.
Kitchen Expeditor
The Inn at Barley Sheaf Farm
Buckingham, PA
03.2018 - 12.2022
- Organized orders for kitchen staff to ensure efficient workflow.
- Monitored food preparation times to ensure freshness of dishes served.
- Communicated with wait staff, chefs and other kitchen personnel to coordinate food orders.
- Assisted in restocking supplies such as napkins, silverware and condiments.
- Ensured all plates were properly garnished prior to being served.
- Verified accuracy of orders before they left the kitchen.
- Cleaned work areas and equipment after each shift.
- Performed opening and closing duties such as setting up workstations, stocking ingredients, preparing sauces and cleaning utensils.
- Prepared salads, desserts and appetizers according to recipes.
- Plated dishes following presentation guidelines set by the restaurant's chef.
- Coordinated service for food runners and other kitchen staff.
- Planned and managed customer orders, checked dishes before delivery for accuracy, presentation and temperature and coordinated delivery to tables in correct sequence.
Education
High School Diploma -
Pennridge High School
Perkasie, PA06-2016
Pastry Chef - Baking And Pastry Arts
UPPER BUCKS COUNTY AREA VOCATIONAL TECHNICAL SCH
Perkasie, PA06-2016
Skills
- Product Upselling
- Barista Training
- Espresso machine operation
- Menu development
Timeline
Barista Shift Supervisor
Starbucks, Barista
12.2022 - 01.2024
Head Pastry Chef
The Inn at Barley Sheaf Farm
03.2018 - 12.2022
Kitchen Expeditor
The Inn at Barley Sheaf Farm
03.2018 - 12.2022
High School Diploma -
Pennridge High School
Pastry Chef - Baking And Pastry Arts
UPPER BUCKS COUNTY AREA VOCATIONAL TECHNICAL SCH
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