Summary
Overview
Work History
Education
Skills
Websites
Additional Information
Password
Personal Information
Timeline
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Elizabeth Pinkos

Elizabeth Pinkos

Boston,Massachusetts

Summary

I am a Product Designer I enjoy adhering to industry best practices. My passion lies in creating visually appealing designs that not only meet aesthetic standards but, more importantly, address genuine user needs and deliver seamless user experiences. I possess a comprehensive skill set, adept at constructing wireframes, prototypes, and polished designs, guiding products from ideation through to successful launch.

Overview

6
6
years of professional experience

Work History

Senior UX Designer

TaxAct
03.2022 - 10.2023
  • Responsible for leading multiple consumer-facing technology projects while collaborating closely with product, development, and internal stakeholders. Created competitive analysis, user flows, site maps, personas, wireframes, and low and high fidelity prototypes and ran brainstorming workshops to identify solutions to user problems
  • Led the successful launch of Xpert Assist, helping users get tax assistance from tax professionals and improving overall user completion rate by getting users tax help
  • Redesigned website to help small businesses and full service customers file tax returns

UX Designer

Vizient
10.2019 - 03.2022
  • Responsible for leading UX, working with internal stakeholders to define, iterate, build, and deploy for two projects. I worked on dashboards that offered new and improved value to members to create custom reports, helping members and internal staff
  • Redesigned and added features to a website that allowed users to analyze and search client metrics for hospitals
  • I helped develop 10+ healthcare web applications for desktop and mobile, generating over $2.3B in annual savings for members. I led the UI/UX effort for clinical apps by iterating, designing, wireframing, prototyping, and usability testing

UX Designer (Contract)

AbbVie
02.2019 - 10.2019
  • Responsible for user research and design on 2 internal websites from ideation to development, ensuring medication creation is streamlined and well-documented. Also designed a user-friendly website to help the HR team set up and send out team performance evaluations to managers so that they could effi,kjciently perform analysis on employees
  • Scheduled usability tests and moderated tests and used data to inform updates. Conducted UX heuristic evaluation and aided in note taking and data collection
  • Created screen flows and sitemaps that helped team members better understand the structure of the new designs created

UX/UI Designer (Contract)

The Joint Commission
10.2017 - 03.2019
  • Created wireframes for a native mobile app that were used as a plan to make the surveying process at hospitals quicker and easier, saving time and money for this healthcare accrediting agency
  • Worked collaboratively with the team to make informed design decisions based on hardware and software constraints, with user goals and pain points, and to create a user-friendly solution
  • Documented findings based on user research and testing

UX/UI Designer (Contract)

HCSC - Blue Cross and Blue Shield
07.2018 - 12.2018
  • Redesigned an existing internal website. This redesign improved the benefit coder s accuracy when determining how to code, saving time and money
  • Collaborated as a team member in an agile environment with product and dev to understand the current design, update the wireframes based on new requirements, negotiate best UX practices and solutions to technical roadblocks
  • Added new features to improve efficiency and provided recommendations that informed product roadmaps

Education

Masters in Human-Computer Interaction -

DePaul University
01.2017

Graphic Design -

DePaul University
01.2014

Skills

Specialties: Experience design, web application design, UX strategy, interaction design, design thinking, wireframing and prototyping, information architecture, data visualization

UX design: Collaboration, process flows, feature matrix, post-it note design thinking, sketching

Design/Wireframing Tools: Figma, Adobe XD, Axure, Balsamiq, Miro

Additional Information

I'm happy to learn new tools if the one you use isn't listed.

Password

Elizabethpinkos

Personal Information

Title: Product Designer

Timeline

Senior UX Designer

TaxAct
03.2022 - 10.2023

UX Designer

Vizient
10.2019 - 03.2022

UX Designer (Contract)

AbbVie
02.2019 - 10.2019

UX/UI Designer (Contract)

HCSC - Blue Cross and Blue Shield
07.2018 - 12.2018

UX/UI Designer (Contract)

The Joint Commission
10.2017 - 03.2019

Masters in Human-Computer Interaction -

DePaul University

Graphic Design -

DePaul University

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Elizabeth Pinkos