Elizabeth Pillon

• Actively booked reservations for vehicles, flights and activities for residences in a timely and professional manner. Followed up accordingly. Explained to residences COI - Certificate of Insurance - procedures and requirements in suit with building protocol. Monitored loading dock "bookings", capacity and procedure when vendors arrived. Insured all deliveries were monitored via FEDEX, USPS, UPS, and Amazon. Worked hand in hand with security to ensure resident and guest safety at all times and monitor lost or missing items. Actively reported to management and used BuildingLink to communicate proficiently amongst all three towers of the St. Regis. Used Light Speed to check "House Accounts" and used Microsoft Outlook, Office and Excel. Updated "In House" list regularly with Excel and assisted with KeyLink Spare Key Program and Emergency Keys Lock Box. Monitored areas at all times and reported suspicious activity as needed. Updated myself by reading the "Residential Daily" to daily events and activities to better suit our guest and direct them accordingly.

- Piecework data entry for real estate closings. Navigated usage of e-closing program: The Fund. Used office skills to navigate the platform successfully ordering property titles, updating taxes and records.

Part time Assistant Manager and Graphic Design Manager. Assisted owner in organizing and creating standards for budget, cleanliness and liquor menu using Photoshop CS6. Created events and advertising that were lucrative to business and staff earnings. Oversaw food and beverage orders and company ordering. Restaurant closed in accordance with COVID-19 restrictions.

Planned special events, created marketing campaigns, successfully handled all auditing via closing time. Opened and closed venue. Mastered MICROS POS systems. Voluntarily made new drink menus for guest via Adobe Photoshop CS6. Responsible for all special printing work, listening and adhering to customer requests, attending all staff meetings, collectively responsible for all sanitary responsibilities and oversaw all bartender responsibilities and payroll.

Advised and developed new and ongoing website designs attractive to potential customers. Created strong bonds between business and clientele. Phones, clerical work and updates on new machinery designs as advised by business owner and customer opinion.