Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
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ELIZABETH PINEDA

Sacramento,CA

Summary

Medical Assistant with 7+ years work in fast-paced environment handling confidential paperwork, providing quality patient care.

Referral Coordination Specialist with robust experience in managing patient referrals and ensuring seamless transitions within healthcare systems. Proven ability to collaborate effectively with team members, adapt to changing needs, and drive successful outcomes. Strong skills in communication, organization, and problem-solving, consistently fostering trust and reliability. Valued for results-driven approach and exceptional interpersonal skills.

Overview

19
19
years of professional experience
1
1
Certification

Work History

Referral Coordinator

WALTON PEDIATRICS
05.2014 - Current
  • Responded to patient inquiries to offer timely updates regarding referral status.
  • Maintained accurate records on in-progress and completed referrals, ensuring full data integrity throughout process.
  • Streamlined patient referral process, leading to more efficient tracking of patient appointments and follow-ups.
  • Contributed to practice growth by maintaining positive relationships with both patients and referring providers.
  • Kept healthcare providers informed of referral status updates, promoting optimal continuity of care throughout the referral process.
  • Assisted with staff training initiatives related to the referral process, sharing expertise gained from professional experience.
  • Supported clinical team in managing complex cases through effective coordination of multiple referrals and appointments.
  • Collaborated with medical staff to ensure appropriate referrals based on individual patient needs and insurance coverage.
  • Processed referral requests from patients, doctors and other health care professionals.
  • Managed electronic health records efficiently, safeguarding sensitive patient information while expediting the referral process.
  • Served as a liaison between primary care physicians, specialists, and patients to ensure timely access to needed services.
  • Coordinated with insurance companies to verify coverage, facilitating smoother patient experience.

Medical Assistant, Referral and Vaccine Coordinator

DR. ANH NGUYEN
03.2007 - 05.2014
  • Greeting, rooming, record patients' medical history, vital statistics and test results in to EHR.
  • Tested patients' blood glucose levels.
  • Maintained patient privacy and confidential patient information.
  • Helped physician examine and treat patients by assisting with instruments, injections and suture removal.
  • Performing urine dip stick, A1C, Strep-A test, pregnancy test, patient lab referral and radiology referral.
  • Provided necessary health education training for patients.
  • Served as a liaison between patients and physicians to assist patients in understanding their treatment plans.
  • Educated patients about their treatments.
  • Ensured HIPAA compliance.
  • Escorted patients to examination rooms and prepared them for physician exams.
  • Complete prescription refills on physician order.
  • Maintain immunization database.
  • Ordering medical supplies and inventory control.
  • Verifying patient's insurance eligibility and coverage.

Education

MEDICAL ASSISTANT -

Sacramento Regional Occupational Program
Sacramento, CA
01.2007

Skills

  • Experienced with ICD-10 and CPT coding

  • Proficient in Spanish

  • Experienced in medical terminology usage

  • Give injections and assist with suture removal

  • Authorization management

  • Handle numerous incoming calls

  • Vital signs assessment and patient intake

  • Inventory management

  • Confirm insurance coverage for patients

  • Audiometer

  • HIPAA regulations

  • Patient scheduling

  • Caseload management

  • Accurate documentation

  • Insurance verification

  • Diagnostic appointments

  • Healthcare systems

  • Electronic patient charts

  • Pre-authorizations

  • Referral tracking

  • Teamwork

  • Problem-solving

  • Multitasking

Certification

  • CPR Certification
  • Sac County Immunization Certification
  • Medical Assistant Certificate
  • EZ-NET Authorization Program

Languages

Spanish

Timeline

Referral Coordinator

WALTON PEDIATRICS
05.2014 - Current

Medical Assistant, Referral and Vaccine Coordinator

DR. ANH NGUYEN
03.2007 - 05.2014

MEDICAL ASSISTANT -

Sacramento Regional Occupational Program

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ELIZABETH PINEDA