Elizabeth Pinkham
San Francisco,CA
Summary
Reliable and upbeat individual successful at promoting customer loyalty, satisfaction and purchases with consultative techniques and diligent attention to individual needs. Knowledgeable about product merchandising, payment processing and cleaning. Dedicated and dependable relationship-builder with excellent organizational strengths and superior work ethic. Flexible and eager to learn new professional skills.
Overview
5
5
years of professional experience
Work History
Sales Associate/Cashier
Pet's Corner
03.2023 - 02.2024
- Built relationships with customers to encourage repeat business.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Created inviting environment for customers by maintaining store organization and cleanliness.
- Listened to customer needs and desires to identify and recommend optimal products.
- Utilized cross-selling techniques to introduce customers to complementary products, increasing average transaction size.
- Answered customer questions about sizing, accessories, and merchandise care.
- Prepared merchandise for sales floor by pricing or tagging.
Private Tutor
Self-Employed
01.2023 - 03.2023
- Motivated students with accurate feedback and positive reinforcement.
- Utilized various teaching methods to accommodate diverse learning styles, ensuring optimal understanding of material.
- Incorporated visual aids, mnemonic devices, and interactive activities into lessons to enhance engagement levels during tutoring sessions.
- Created personalized lesson plans to meet needs of diverse learners.
- Conducted review sessions to help students prepare for tests.
- Responded to email and telephone requests to provide students with specific information.
Auction Management
St. Thomas More School
02.2019 - 02.2022
- Facilitating silent auctions, managing the awarding of prizes, handling cash
- Mediating between auctioneers and buyers, and using customer service and interpersonal communication skills to aid buyers in the silent auction process.
- Using public speaking skills to advertise auctions, prizes, and other goods available for purchase.
- Demonstrated strong organizational and time management skills while managing multiple projects.
- Proven ability to learn quickly and adapt to new situations.
Education
High School Diploma -
Mercy High School
06.2022
Skills
- POS Software
- Friendly and Helpful
- Merchandise Receiving and Handling
- Positive Customer Engagement
- Item Ticketing and Pricing
- Inventory and Stocking
- Product Knowledge
- Strong Communication and Interpersonal Skills
- Teamwork and Collaboration
- Building rapport
- Computer Proficiency and Microsoft Office
- Register Opening and Closing
- Money Handling
- Problem-Solving
Awards
- Lifetime Membership of the National French Honor Society (2022)
- Most Inspirational" Award from Mercy High School's Performing Arts Department (2020)
- Rookie of the Year" Award from Mercy High School's Performing Arts Department (2019)
- Recipient of the Joe Elsbern Scholarship (2018)
Languages
French
Limited Working
Spanish
Limited Working
English
Native or Bilingual
Timeline
Sales Associate/Cashier
Pet's Corner
03.2023 - 02.2024
Private Tutor
Self-Employed
01.2023 - 03.2023
Auction Management
St. Thomas More School
02.2019 - 02.2022
High School Diploma -
Mercy High School
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